Admissions Counselor

Winston-Salem State University • Winston-Salem, NC

397d

About The Position

Winston-Salem State University is seeking a dedicated Admissions Counselor to guide prospective students through their educational journeys. This role serves as the primary contact for students, parents, and high school counselors, playing a crucial part in attracting and enrolling new students. The Admissions Counselor will engage with prospective students, assist them through the application process, and support their transition to college, all while maintaining accurate records and collaborating with various departments.

Requirements

• Bachelor's degree required.
• Previous experience in admissions, student services, or a related field is preferred but not mandatory.
• Outstanding communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work both independently and as part of a team.
• Proficiency in Microsoft Office Suite and experience with CRM systems is a plus.
• A genuine passion for helping students and a commitment to higher education.

Responsibilities

• Serve as the welcoming face and primary contact for prospective students, parents, and high school counselors.
• Answer incoming calls, make outbound calls, and respond to emails and web inquiries, providing information and guidance to assist students through enrollment.
• Develop and nurture relationships with prospective students, applicants, and admitted students through targeted recruiting activities.
• Plan and participate in on-campus and off-campus recruiting events, college fairs, and high school visits to showcase the benefits of attending Winston-Salem State University.
• Guide prospective students through the application process, offering clear and comprehensive information about admission requirements, deadlines, and procedures.
• Provide personalized support to ensure each student's application is complete and submitted on time.
• Assist students from application to enrollment, helping them navigate the steps needed to join the Winston-Salem State University community.
• Address any concerns or questions, making the transition to college as smooth and stress-free as possible.
• Review and evaluate applications, using your expertise to make informed acceptance decisions that are in accordance with our institutional standards and criteria.
• Maintain accurate and up-to-date records of student interactions and recruitment activities in our CRM system.
• Track and report on enrollment metrics, helping identify trends and improvement opportunities.
• Work closely with other departments, such as financial aid, academic advising, and student services, to provide a holistic support system for prospective students.
• Contribute to a collaborative and positive team environment, sharing insights and strategies for successful recruitment.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• A supportive and inclusive work environment.
• The chance to make a meaningful impact on students' lives and educational paths.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: Bachelor's degree