Admissions Counselor/Recruiter (2 Positions)

California State University System • San Jose, CA

37d

About The Position

San José State University is seeking an Admissions Counselor/Recruiter to join our Office of Undergraduate Admissions and Outreach. Reporting to the Sr. Director of Student Outreach and Recruitment (with lead direction from the Assistant Director), this role is responsible for guiding prospective students through the admissions process, recruiting future Spartans, and evaluating applications in compliance with CSU policies and procedures. The Admission Counselor/Recruiter serves as a primary contact for high school and community college partners, prospective students, and families-providing clear information, resolving issues, and representing SJSU at outreach events both on and off campus.

Requirements

• Ability to communicate with constituents in a professional and respectful manner
• Excellent oral and written communication skills
• Excellent customer service and public relations skills
• Knowledge of methods, procedures, practices, and activities of the program area; English grammar, business writing, punctuation, spelling, and arithmetic
• Ability to compose and appropriately format correspondence and reports
• Ability to maintain confidentiality and appropriately handle sensitive information and communications with students, parents, employees, and external agencies
• Ability to interpret and apply program rules and regulations
• Ability to reason logically; ability to collect, compile, analyze, and evaluate data and make verbal or written presentations based on the data
• Ability to use professional judgment to review and assess admissions requirements and documents
• Ability to advise potential students, parents, high school and community college staff individually and in group settings
• Knowledge of technology and software applications such as: word processing, spreadsheet, database management, and communication tools
• Ability to learn, implement, and adapt to new virtual platforms for recruitment, college fairs, outreach, and yield purposes
• Ability to plan and execute multiple work priorities, organize and plan work and projects
• Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job‑related field
• Two (2) years of professional experience in one of the student services program areas or in a related field. A master's degree in a job-related field may be substituted for one year of professional experience

Nice To Haves

• Bachelor's Degree
• Experience working in a higher education enrollment services environment, preferably in admissions, records, and/or evaluations
• Experience analyzing and interpreting college/high school transcripts, documents, process requirements and university policies regarding admissions and enrollment
• Experience with PeopleSoft, and customer service based technology systems
• Excellent written communication skills
• Experience in communicating admissions and or student services policies and procedures to community college, university, or high school constituents

Responsibilities

• Counsel and advise prospective students and families on CSU and SJSU admissions requirements
• Build and maintain relationships with high schools, community colleges, and community partners
• Evaluate and verify applications for admissibility
• Represent SJSU at recruitment events, workshops, and presentations (in person and virtual)
• Support the admissions process to ensure accuracy and compliance with policies

Benefits

• San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

What This Job Offers

• Job Type: Full-time
• Industry: Educational Services
• Number of Employees: 5,001-10,000 employees