Admissions Counselor/Quality Assurance Support Specialist

Lifeskills Connection•Lexington, KY

16d

About The Position

Conduct outreach, recruitment, eligibility determination, and admissions functions and processes and provide support services to admission counselors and CTS in compliance with government and management directives.

Requirements

Excellent written and verbal communication skills
Proficiency with advanced Microsoft Office applications including Word, Power Point and Excel
Experience may include successful Job Corps outreach and admissions experience or successful outreach and admissions experience with other youth development programs.
Bachelor’s degree in human services, psychology, counseling, education, social science, communications, or closely related field; or Associate’s degree in human services, psychology, counseling, education, social science, communications, or closely related field, and two years related experience.
Valid State Driver’s License with acceptable driving record.

Responsibilities

Conduct innovative outreach activities with public service agencies, community organizations, schools and individuals who might refer eligible candidates to the Job Corps program
Interview interested candidates and obtain pertinent information on each one
Prepare documentation on potential students and review with the center as applicable or necessary
Provide orientation for prospects; Communicate a clear and accurate description of Job Corps, the particular Center, and expectations for students; Schedule tours of the center if able
Maintain monthly goals as directed by management
Contact all prospects within 24 hours; Record any contact or attempt of contact
Review and audit all assigned areas regularly for contractual compliance and effectiveness of delivery of services to students; Prepare related reports
Prepare necessary and required reports related to the outreach
Assist in the development of new and revised policies and procedures affecting student recruitment
Create network with youth development agencies, one-stop agencies, churches and community organizations to provide a wide-base for recruiting of potential students
Introduce labor market information to help with the career transition period process and analyze career paths in local labor market
Participate in student employ-ability programs and activities
Support, promote, and enforce the Job Corps' Zero Tolerance Policy
Promote the development of Career Success Standards by modeling appropriate behaviors, mentoring students where necessary and monitoring both positive and negative behaviors through interventions
Maintain accountability of students and property; adhere to safety practices
Prepare documentation on potential students and review with the center as applicable or necessary
Provide quality control of all submitted OA files, submitted placements for accuracy, completeness, eligibility, appropriate, and ethical standards
Provide Quality Assurance Check for timely and accurate submission of required documentation of all initial and post-placement services for all students as directed.
Follow all integrity guidelines and procedures and ensures no manipulation of student/applicant data
Provide support for the OA, Center, and CTS contract to meet OMS standards and performance guidelines; Maintain monthly arrival goals as directed by manager
Arrange for and assist in providing pre-enrollment orientation, schedule tours of the center
Manage and assign prospects in OASIS; Ensure timely and accurate submission of required contact with prospective students
Adhere to safety practices
Demonstrate and abide by LifeSkills Connection’s core values and operating principles
Comply with all DOL guidelines, OFCCP regulations, Quality Assurance Plan (QAP), LifeSkills Connection’s policies and procedures, Job Corps notices and bulletins, and Center policies and procedures
Participate in PRH mandated staff training; Failure to participate may result in disciplinary action up to and including termination
Perform other duties as assigned
Travel as required