Admissions Counselor II - King Road - 12 Hour Shifts

PROGRESSIONS INC•Malvern, PA

2d•Onsite

About The Position

Malvern Treatment Centers is currently looking for a Full-Time Admissions Counselor II to work in our Intake and Admissions department at our Malvern-King Road campus. Schedule would be 12 hours shifts, three days per week. Shift would be from 11:00am-11:30pm with a one weekend a month commitment. This 36 hour a week position is a full time, benefit eligible position and comes with shift differentials. Position Summary: The Admissions Counselor II provides telephonic and in person risk assessment and crisis intervention, initial contact with referral sources and potential patients, coordinates the referral and intake process, completes all required computer data entry, determines appropriate level of care, facilitates the admission process and maintains communication with referral sources, families, patients and unit staff. The Admissions Counselor II also assists the Physician by providing face to face clinical assessments, including the history of presenting illness, family dynamics and supporting psychosocial information.

Requirements

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily.
This position requires individuals that are client focused; team oriented; great interpersonal and communication skills; flexible to sudden changes in workload, emergency or staffing; dependable; problem solving skills; focused on compliance and performance quality.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to communicate verbally and in writing.
Physical agility to manage patients.
Push, pull and lift up to 40 pounds.
Intermittent sitting, standing, walking, bending, and stooping.
Drug and alcohol free as evidence by negative results of post-offer, pre-employment urine drug screen.
Master’s degree in Counseling, Psychology or Human Services field, licensed RN or Masters in Social Work.
MS Office, billing software, telephone, and other office equipment.
EMR experience preferred.

Responsibilities

Identifies and provides written assessment of patients on admission and throughout treatment.
Documents current needs/problems and past medical, psychiatric, drug and alcohol history.
Assessment addresses bio-psychosocial needs.
Completes a multi-disciplinary assessment when needed.
Documents in electronic record as directed.
Responds to and directs emergency situations as necessary.
Greets family members and patients once they arrive.
Escorts patients and family members to waiting room and explains to family members and patient the admissions process and services offered.
Explains the consent and intake forms and obtains patient signatures for each form.
Completes face to face assessment and intake interview and enters the information from the interview into the correct EMR fields
Obtains insurance authorizations from the insurance companies, and documents the authorization information accurately and relays the information to the appropriate department i.e.- billing, utilization management, and nursing
Informs patient and families of authorization or insurance recommendations.
Communicates pertinent clinical information for unit hand-off
Works positively and cooperatively with other team members to facilitate good patient care. This includes clear interdepartmental communication to include notification to nursing and clinical aides of expected admissions time and notification to nursing of the substance the patient is using. Patient code is created.
Participates in continuing education (in- services & other trainings) to reach professional growth.
Follows all infection control practices.
Prepares and certifies the accuracy of the midnight census.
Performs other duties as assigned.