Admissions Coordinator

Hospice Acquisition Company LLC•Troy, MI

17h•Hybrid

About The Position

At Crossbridge Hospice, we believe a role is truly fulfilling when it aligns with your personal values, reflects your interests, leverages your strengths, and supports your professional growth. Our mission—people caring for people—guides everything we do. We are committed to cultivating a workplace where individuals feel empowered to thrive, both personally and professionally. By thoughtfully matching people with roles that resonate with their purpose and aspirations, we foster a culture rooted in authenticity, innovation, and shared growth. When individuals bring their whole selves to work, remarkable things happen—for our teams, our patients and their families, and the communities we serve. Our Mission To provide compassionate, patient-centered hospice care that honors the dignity of every individual; people caring for people. Culture & Values Our people are the heartbeat of our mission. At Crossbridge Hospice, we recognize your unique talents, nurture your growth, and celebrate your compassion. Together, we’re building a community that leads with integrity and serves with heart. Clinician-led teams built on compassion and respect A supportive environment where every voice matters Commitment to dignity for patients, families, and staff Integrity and empathy at the core of all we do The Admissions Coordinator plays a critical role in facilitating timely and accurate hospice admissions by coordinating referrals, patient records, physician orders, and patient/family appointments. This position serves as a key liaison among Community Liaisons, referral sources, patients, families, and our clinical team. This will be a hybrid role

Requirements

Active, unrestricted Registered Nurse License
Be available at all times during agency operating hours or as needed
The ability to make sound professional clinical judgment
Excellent verbal and written communication skills
Proficiency with EMR and data entry systems

Nice To Haves

Hospice experience preferred

Responsibilities

Receive and process referrals from Community Liaisons, physicians, patients, families, and community partners.
Coordinate requests for patient records.
Coordinate and schedule patient and family appointments for informed consent and RN assessment visits.
Verify and upload patient records to EMR.
Ensure timely notification of new referrals, admissions, and non-admissions to the assigned interdisciplinary team (IDT) and ancillary providers.
Coordinate supply and DME provision to meet patient needs.
Follow up on patients who have not been admitted and/or have been discharged.
Maintain and organize patient charts, ensuring all documentation is complete, signed, and dated.
Transfer completed admission charts to the Team Coordinator in a timely manner.
Explain hospice services, benefits, and eligibility to patients, family members, and referral partners, as needed.
Serve as a compassionate and knowledgeable point of contact during the admission process.
Inform appropriate team members of scheduled admission appointments and updates.
Communicate identified needs, issues, and potential solutions to the supervisor.
Attend and participate in staff meetings, educational programs, and community events, as requested.