Admissions Coordinator

TEKsystems•Bountiful, UT

51d•$19 - $19•Onsite

About The Position

An organized and compassionate Admissions Coordinator with over a year of experience in healthcare and customer service. Demonstrates excellent customer service skills, both in-person and over the phone, and possesses a deep understanding of Skilled Nursing, Homecare, and Hospice criteria. Proficient in multitasking in a fast-paced environment, with strong organizational and analytical skills. Thrives in both independent and team-based work settings.

Requirements

High school graduate or equivalent.
Demonstrate excellent customer service skills, both in-person and over the phone.
Ability to work independently and as a part of a team.
Basic computer knowledge.
Demonstrate excellent organizational and analytical skills.
Ability to multitask in a fast-paced environment.
Good verbal and written communication skills.
Minimum of 1 year experience in healthcare.
Knowledge of Skilled Nursing, Homecare, and Hospice criteria.
Minimum of 1 year experience in customer service or call center.

Nice To Haves

CNA/MA preferred, but not required.

Responsibilities

Coordinate admissions for homecare, hospice, and skilled nursing facilities.
Obtain pertinent pre-admission documentation from referral sources to ensure the agency can adequately care for the patient.
Review clinical documentation to determine the level of care needed for patients.
Verify physician orders for accuracy and completeness.
Develop and maintain relationships internally within the organization and with external community partners.
Work closely with referring hospitals, physicians, skilled nursing facilities, patients, and families to ensure a smooth admissions process.
Provide excellent customer service to patients, families, and healthcare professionals both in-person and over the phone.
Maintain accurate records and documentation related to patient admissions and care.