Admissions Coordinator - PRN

UHS•Auburn Hills, MI

32d•Onsite

About The Position

HAVENWYCK HOSPITAL (a UHS facility) Havenwyck Hospital is a Joint Commission-accredited and licensed psychiatric hospital, overlooking Lake Galloway in Auburn Hills, Michigan. We specialize in providing comprehensive, compassionate behavioral health services to children, adolescents and adults. It is the ultimate goal of our dedicated staff to build strength, confidence and knowledge within each patient, in hopes that they may continue learning and understanding their needs and practicing self-care for the rest of their lives. For more information, please visit us at www.havenwyckhospital.com If you would like to learn more about this position before applying, please contact Havenwyck Hospital at 248-373-9200. Havenwyck Hospital is seeking a dynamic and talented Admissions Coordinator to join our team of compassionate, dedicated professionals. POSITION SUMMARY: The Admission Coordinator is responsible for answering the hospital switchboard phone, verification of insurances, obtaining signatures on admitting paperwork, and processing of all admitting forms. The Coordinator interfaces with the Intake Department, patients, and nursing units. What do our current employees value at Havenwyck Hospital and UHS? An environment that puts patient care first. One of the most rewarding aspects of this job is providing excellent care, comfort, and security to the patients and families you treat, at their most vulnerable times. Supportive and responsive leadership. You are never alone, as you are part of a large network of peer co-workers that routinely exchange ideas and review current topics within the industry. Having the opportunity to grow, learn, and advance in your career. There are very robust continuing education options and opportunities for skills diversification and career advancement with UHS. About Universal Health Services One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Requirements

High School Diploma required.
Experience verifying insurance required.
1 - 3 years of experience working in an admissions or related department required.
Phone/switchboard and typing/computer skills required.
Professional, customer service focused individual with strong communication skills, ability to multi-task and problem solve required.
Employee must be in good standing (evaluation/employment history, corrective action, etc.) to be considered for internal transfer.

Responsibilities

Verification of all insurances on line and by phone. Documenting and understanding eligibility, co-pays, deductibles, and pre-existing terms. Distributing and explaining such information to others as necessary.
Proficiently conducts the admission process with patients and/or families. Empathetically and knowledgeably explains each admission form to them and procures signatures. Processes, copies, and distributes all forms to the appropriate departments in a timely manner.
Enters and deletes admission and discharge information into the computer system.
Compiles and computes accurate information regarding admissions and discharges on the daily census sheet.
Greets the public when they arrive at the hospital and directs them to the appropriate staff and/or department.
Answers the switchboard in a highly professional manner. Directs all phone calls to the appropriate department or staff. Demonstrates the ability to assist the caller with their inquiry and ability to appropriately transfer to proper department.
Documents in the patient’s record that they have been supplied with Patient Rights Booklet and Advance Directive information.