Admissions Coordinator - Inpatient Rehab

SSM Health Rehabilitation Hospital – Oklahoma City•Oklahoma City, OK

2d•Onsite

About The Position

Our inpatient rehabilitation hospital is committed to providing exceptional and compassionate care to best address the medical, physical, emotional, and vocational challenges for individuals with brain injuries, spinal cord injuries, neurological disorders, orthopedic issues, amputation, and multiple traumas. SSM Health Rehabilitation Hospital Oklahoma City is a joint-venture partnership between Select Medical and SSM Health. This hospital provides inpatient physical rehabilitation for patients who are medically complex and in need of a stay after suffering severe or traumatic injuries. Select Medical brings their specialty care for complex patients with neurological disorders and other multiple co-morbidities to the Oklahoma City Community through this partnership. As the Admissions Coordinator, you are one of the first faces our patients see when coming to our rehab hospital. The Admissions Coordinator is a key member of our admissions/business development team and keep everything moving smoothly within the department.

Requirements

High School Graduate or equivalent required.
A minimum of two years' experience performing a broad range of duties with an Admissions or Pre-Admissions Department required.

Nice To Haves

Knowledge of Medical terminology preferred
Knowledge of insurance verification preferred
Experience working with Excel and databases
Previous experience within a physical rehabilitation setting preferred.

Responsibilities

Oversees the pull-through process for the hospital under the direction of the Director of Business Development - providing support, customer service and timely resolution of all aspects for admissions and seeking assistance from the DBD or CEO as needed
Ensures that all deficiencies remain at 0% to eliminate holds, working with CBO and HIM to ensure any errors are resolved.
Ensures every referral is timely and accurately entered in Transitions of Care
Processes timely insurance verifications
Assists in pre-cert/authorization process – tracks for follow up and timely processing
Works with DBD, CEO and other leaders to ensure timely admissions from time of referral
Works with team to resolve occasional challenges and overcome obstacles
Is admissions focused
For Case Manager: Provides appropriate documents to Case Management team timely
Enters patient data in HMS/MedHost when pre-admitting, and enters details of patient’s benefits and billing instructions.
Completes admissions paperwork and reviews all patient forms/demographics with patient/responsible party. Secures signatures on all necessary documents. Scans completed documents, including insurance cards and photo ID.
Leads the morning meeting with census, budgeted numbers, etc.
Communicates admissions time, bed number, physician, etc. to the hospital when there is a confirmed admission.
Provides tours of hospital.
Provides customer service by accurately answering questions, for internal and external customers.
Manages LOA's in HMS/MedHost, ensuring accurate entries for all LOA patients. Completes forms as necessary for corrections.
Review and enter daily census via Select Portal by 11am EST. Ensure accuracy on a daily basis, as well as initiating any changes/updates that might be necessary.
Performs Other duties as assigned.

Benefits

Customizable Health Insurance Packages
Extensive Onboarding & Training Program
Unlimited Employee Referral Bonus Program
The ability to grow and learn new skills
Advancement and growth opportunities
Gaining health care experience
Competitive rates
Team-oriented culture
Comprehensive benefits package for Full-time employees (including medical, dental, vision, 401k, life insurance, short and long term disability, and tuition assistance)
Generous PTO to maintain a healthy work-life balance
Company-matching 401(k) retirement plan, as well as life and disability protection
Company paid parking