Admissions Coordinator - PRN

Universal Health Services•Auburn Hills, MI

31d•Onsite

About The Position

Havenwyck Hospital is seeking a dynamic and talented Admissions Coordinator to join our team of compassionate, dedicated professionals. POSITION SUMMARY: The Admission Coordinator is responsible for answering the hospital switchboard phone, verification of insurances, obtaining signatures on admitting paperwork, and processing of all admitting forms. The Coordinator interfaces with the Intake Department, patients, and nursing units.

Requirements

High School Diploma required.
Experience verifying insurance required.
1 - 3 years of experience working in an admissions or related department required.
Phone/switchboard and typing/computer skills required.
Professional, customer service focused individual with strong communication skills, ability to multi-task and problem solve required.
Employee must be in good standing (evaluation/employment history, corrective action, etc.) to be considered for internal transfer.

Responsibilities

Verification of all insurances on line and by phone. Documenting and understanding eligibility, co-pays, deductibles, and pre-existing terms. Distributing and explaining such information to others as necessary.
Proficiently conducts the admission process with patients and/or families. Empathetically and knowledgeably explains each admission form to them and procures signatures. Processes, copies, and distributes all forms to the appropriate departments in a timely manner.
Enters and deletes admission and discharge information into the computer system.
Compiles and computes accurate information regarding admissions and discharges on the daily census sheet.
Greets the public when they arrive at the hospital and directs them to the appropriate staff and/or department.
Answers the switchboard in a highly professional manner. Directs all phone calls to the appropriate department or staff. Demonstrates the ability to assist the caller with their inquiry and ability to appropriately transfer to proper department.
Documents in the patient's record that they have been supplied with Patient Rights Booklet and Advance Directive information.