Admissions Coordinator | Post Acute and Long Term Care

Lutheran Life Communities•Arlington Heights, IL

3d•Onsite

About The Position

Start a new career as an Admissions Coordinator at Lutheran Home, a Skilled Nursing Community and proud member of Lutheran Life Communities! At Lutheran Home, you’ll begin a rewarding career where team members are valued, supported, and called to serve. As part of Lutheran Life Communities, we are rooted in a long-standing mission of compassion, hospitality, and excellence in care. We foster a culture that promotes growth, recognition, and reinvestment into our team while empowering vibrant, grace-filled living across all generations. Apply today and receive a response within 48 hours! We are seeking an Admissions Coordinator (on-site, in-person) to support sales and admissions efforts within our Skilled Nursing Community. This role plays a key part in driving occupancy by managing prospect follow-up, coordinating admissions, and ensuring a smooth and compassionate experience for residents and families. You will work closely with the Sales Director and Admissions team to qualify prospects, manage inbound and outbound communications, document activity in the CRM, and coordinate successful admissions. This role blends relationship-building, organization, and attention to detail while supporting both short-term and long-term care admissions. The Admissions Coordinator is highly organized, customer-focused, and comfortable working with multiple systems while maintaining strong communication with internal teams, families, and referral partners.

Requirements

Associate’s degree or equivalent from a two-year college or technical school, or
At least one year of related healthcare experience in marketing, admissions, and/or training, or
An equivalent combination of education and experience
Proficiency in Microsoft Office
Knowledge and experience using CRM systems
Ability to quickly learn and utilize software systems and applications

Nice To Haves

Critical thinking skills
Experience working directly with individuals from diverse racial, ethnic, and socioeconomic backgrounds
Ability to flex communication style across multiple cultural environments
Excellent written and verbal communication skills with the ability to present to diverse audiences
Strong organizational skills and attention to detail

Responsibilities

managing prospect follow-up
coordinating admissions
ensuring a smooth and compassionate experience for residents and families
qualify prospects
manage inbound and outbound communications
document activity in the CRM
coordinate successful admissions
maintaining strong communication with internal teams, families, and referral partners