Admissions Coordinator

Southeastern College•Charlotte, NC

7d•Onsite

About The Position

The key role of Admissions Coordinators is to engage and on-board new students. The Admissions Coordinator is typically the first contact a prospective student has with Southeastern College. The nature of the rapport that is built with the student is often the deciding factor in the student’s decision to attend a Southeastern College program. As the student’s first contact, Admissions Coordinators also play a critical role in ensuring the new student’s successful transition and integration into their respective programs. Admissions Coordinators are responsible for acquiring and enrolling qualified candidates for their campus. Admissions Coordinators accomplish this through: Attracting, engaging, and vetting prospective students Maintaining a pipeline of candidates Enrolling and starting qualified students

Requirements

Consultative advisement and building client rapport
Business planning – how to organize prospect data, develop and follow an approach, and organize time
Objective setting – set reasonable, yet high targets, and create a plan for attaining those targets
Interviewing – discuss and build mutual agreement on the value of education and potential fit for various program offerings
Experience in consultative/customer services and relationship building are critical components to success as an Admissions Coordinator.
At Southeastern College, Admissions Coordinators work with prospective students to understand the value of higher education and the doors that a degree can open. They also work to ensure smooth enrollment and successful transition into Southeastern College. Thus, it is critical that Admissions Coordinators have at least a bachelor’s degree.

Nice To Haves

Although not exhaustive, work experience in the following areas is highly valued: Career Counseling Financial Advising Business Consulting Client/Customer Service

Responsibilities

Review inquiries/leads provided by the Director of Admissions
Make outbound calls to prospective candidates
Conduct basic phone screening interview to: Assess interest and get prospect to come in for interview
Set appointments for in-person interviews for likely prospects
Conduct in-person interviews (phone interviews for e-campus)
Administer student self-assessment
Conduct CQQ – structured interview: Determine readiness Identify barriers Identify resources and support
Provide overview of Southeastern College and available programs
Discuss specific program options
Arrange for admissions test (general and any specific program assessments) and review results
Initiate student enrollment
Ensure student meets with Bursar to pay application and registration fees
Arrange financial aid overview with Financial Aid Department
Follow-up with candidate prospects on: general questions, enrollment, financial aid documentation, registration, orientation, and class start.
Perform administrative functions including development of the students’ permanent records, completing and/or assisting students in completing required forms, and helping students in obtaining transcripts, records, etc.
Ensure file is complete when transitioning to Financial Aid and Academics departments
Ensure readiness for orientation
Coordinate with Financial Aid Administrators
Participate in orientation
Greet students for class starts
Learn curriculum and new program offerings
Know career potential for each program and job market
Develop weekly business plan for activity
Keep notes/logs in C2K Campus View
Maintain pipeline of prospects
Meet student start objectives