Admissions Coordinator

HEARTVIEW FOUNDATION•Bismarck, ND

2h•Onsite

About The Position

Heartview Foundation, a non-profit substance use disorder treatment center, is searching for an excellent communicator with an upbeat attitude to join our Admissions team as an Admissions Coordinator! This position works with patients who are seeking information about the types of services offered, beginning services, and admitting to services in person, over the phone, and by email. As an Admissions Coordinator, you will be a key part of our patients' initial experience with Heartview Foundation. Your day-to-day responsibilities will include: Complete the initial phone call with potential patients requesting services. Verify patient insurance information and connect them with the insurance team if they do not have active insurance; assisting with the insurance process as needed. Schedule evaluations, inpatient residential stays, and provider appointments for Heartview services. Coordinate transportation requests for patients admitting to services. Communicate closely with other departments to ensure the patient's needs are being addressed. Position Hours This position is in-person in Bismarck, ND. 8-hour shifts Monday through Friday, with hours between 7:30 am and 5:30 pm; Friday's workday ends at 3 pm. Why Work With Us? At Heartview Foundation, we take pride in supporting not only our patients but also our team. We offer a comprehensive benefits package, including: Generous Paid Time Off (PTO) for work-life balance. 401(k) with employer match to support your financial goals. 100% employer-paid health, dental, and vision coverage for employees. 75% coverage for dependent insurance. Paid holidays to recharge with loved ones. Access to a confidential Employee Assistance Program (EAP). Requirements Who We’re Looking For We’re searching for individuals who are dependable, compassionate, and eager to make a difference. Our ideal candidate will have: A high school diploma, GED, or equivalent is required. One year of previous healthcare or healthcare office work is required. Preference will be given to those who have worked within admissions or insurance currently or previously. Great organization, ability to pay attention to fine details, multi-tasks, takes initiative, and has great communication skills. Ability to pass a background check and comply with our drug-free workplace policy, including pre-employment drug and alcohol screening. Become part of a team dedicated to making a profound impact on the field of addiction treatment. Don't miss the chance to be part of a truly meaningful mission. At Heartview Foundation, every team member helps create a safe, recovery-oriented environment. We look for employees who are committed to recovery principles and healthy living, and who can demonstrate that commitment through their professional conduct and personal wellness practices. Because of the unique role we play in clients’ lives, staff must also respect professional boundaries, avoid conflicts of interest, and recognize the power differential that can exist not only between providers and clients but also among staff members. To ensure ethical standards are maintained, employees cannot be current participants in Heartview Foundation’s primary treatment programs. If an offer of employment is made, Human Resources will conduct due diligence to confirm the accuracy of this disclosure. Apply today to embark on a fulfilling career at Heartview Foundation! Posting is open until filled.

Requirements

A high school diploma, GED, or equivalent is required.
One year of previous healthcare or healthcare office work is required.
Great organization, ability to pay attention to fine details, multi-tasks, takes initiative, and has great communication skills.
Ability to pass a background check and comply with our drug-free workplace policy, including pre-employment drug and alcohol screening.

Nice To Haves

Preference will be given to those who have worked within admissions or insurance currently or previously.

Responsibilities

Complete the initial phone call with potential patients requesting services.
Verify patient insurance information and connect them with the insurance team if they do not have active insurance; assisting with the insurance process as needed.
Schedule evaluations, inpatient residential stays, and provider appointments for Heartview services.
Coordinate transportation requests for patients admitting to services.
Communicate closely with other departments to ensure the patient's needs are being addressed.