Admission/Intake Coordinator
About The Position
We’re looking for a compassionate, detail-driven Admissions Coordinator to be the welcoming connection for patients, families, and referral partners seeking behavioral health services. In this role, you’ll guide individuals through intake, assessment, and admission—ensuring a smooth, supportive transition into care. Knoxville Center for Behavioral Medicine: Mission and Vision We are committed to improve the quality of life of our patients by delivering personalized behavioral health in a safe and supportive environment. Our vision is to bring communities, families, and healthcare providers together to improve behavioral health, one patient at a time. The Knoxville Center for Behavioral Medicine provides a comprehensive continuum of care for adults and geriatric patients with psychiatric, emotional, and addictive disorders We are pleased to partner with National Health Corporation (NHC), Tennova Healthcare, and The University of Tennessee Medical Center.
Requirements
- High school diploma or GED (Bachelor’s in Psych, Social Work, Nursing, or Healthcare preferred)
- Strong problem-solving skills and the ability to stay calm under pressure
- Ability to manage multiple situations at once
- Professional, empathetic communication style
Nice To Haves
- Experience in behavioral health admissions/intake a plus
Responsibilities
- Answer and screen referral calls with professionalism and empathy
- Gather and document clinical and medical information for admission decisions
- Coordinate with providers and nursing staff to ensure timely, appropriate admissions
- Communicate criteria, bed availability, and decisions to referral sources
- Complete admission paperwork and ensure accurate data entry
- Maintain compliance with regulatory and organizational standards
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
