Admissions Coordinator

About the position

Our Admissions Coordinator ensures our patients have smooth entrance into Wilmington Treatment Center, to begin their life-saving journey. Our Admissions Coordinator is responsible for the admission and registration of patients into the facility and maintaining communication between the organization and the patient referrals and family. Shift Hours are PRN - Per Diem.

Responsibilities

• Review prospective admissions against approved admission criteria, policies and procedures.
• Initiate contact to gather required clinical and demographic data from patient and other sources.
• Respond promptly to inquiry calls.
• Schedule assessments.
• Conduct pre-admission assessments.
• Assist prospective patients and significant others in seeking treatment.
• Refer inquiries to other agencies and community resources when not appropriate for facility assistance or admission.
• Coordinate with referral sources.
• Coordinate transportation arrangements for patients.
• Responsible for maintaining all the documentation involved with the admissions process.
• Perform other functions and tasks as assigned.

Requirements

• High school diploma or equivalent required with college degree preferred.
• One year experience in healthcare admissions, preferably in the mental health or substance abuse field.
• Valid Driver's License with an acceptable driving record.
• Ability to work with male and female adult (18+) patients with chemical dependency and mental health disorders.
• Teamwork and excellent customer service.

Nice-to-haves

• Certified Addictions Counselor (CAC) certification preferred.
• Certified Chemical Dependency Counselor (CCDC) certification preferred.
• Certified Employee Assistance Program (CEAP) certification preferred.
• Crisis Prevention and CPR Certification (offered on site).

Benefits

• BC/BS Health Insurance (3 plans to choose from, eligible after 30 days of employment)
• Delta Dental (2 plans to choose from)
• VSP Vision Insurance
• Paid life and AD&D insurance
• 401k with a matching contribution
• Paid Vacation/Sick/Extended Sick/Personal/Holiday time
• Short term and Long term disability
• Free onsite employee fitness center
• Free meals
• Employee Discount program
• Employee Fun events
• Annual performance review and Merit increase review
• Salary increases for obtaining education degrees, professional certification and/or licensure (based on program of study/field of certification and licensure)