Admissions Coordinator I

The Denver HospiceDenver, CO
$21 - $25

About The Position

The Denver Hospice has an immediate opening for Admissions Coordinator I. Provides excellent service to internal and external customers in regards to Hospice, Palliative and Home Health services. Coordinates the intake of referrals and admission of patients according to admission criteria and appropriateness. Collaborates with team members as to the appropriate programs and requests assessment visits.

Requirements

  • Minimum Education: High school diploma. Degree from an accredited university in medical, business or human relations preferred.
  • Minimum Experience: One (1) year clerical/customer service experience (in a healthcare environment preferred).
  • Ability to lift/carry a minimum of 30 lbs

Nice To Haves

  • Degree from an accredited university in medical, business or human relations preferred.
  • One (1) year clerical/customer service experience (in a healthcare environment preferred).

Responsibilities

  • Answers incoming calls and provides information regarding hospice, palliative and/or home health care programs and admissions criteria to external and internal customers.
  • Provides information to patients, families and facilities to explain care options including in the home, long-term care, assisted living care and/or hospice inpatient facility settings. Effectively works with discharge planners and referral sources.
  • Works closely with Business Development and/or Clinical team/staff to ensure timely patient care.
  • Receives and documents complete referral information, schedules assessment using the computer based appointment system, determines insurance coverage, and helps coordinate admission process.
  • Collects and verifies insurance coverage information and forwards to appropriate hospice staff as requested.
  • Meets with families and patients to provide Explanation of Benefits on a periodic basis. May verify insurance coverage, order durable medical equipment, and forwards documentation to appropriate personnel.
  • Acts as an ambassador providing tours and general information about services provided by the hospice palliative and/or health care programs.

Benefits

  • Employer pays over 90% of employee medical premium in some plans
  • Health Savings Account (HSA) with significant Employer Funding: Single $1,000, Family $2,000
  • Extensive Paid Time Off (PTO/Vacation Pay): 18 days in the first year for FT team members
  • Seven Paid Holidays with an additional Floating Holiday
  • 403(b) Retirement Plan with Employer Match: 50% match up to 8% of total compensation
  • Company-Paid Life and AD&D Insurance
  • Career & Logo wear
  • Education Reimbursement Program
  • Clinical Career Ladders
  • Certification Pay
  • Generous Discover-a-Star Team Member Referral Program
  • Team Member Service Awards
  • Early Wage Access
  • Legal and Identity Protection
  • Robust Leadership Development Training Programs
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