Admissions Clerk

Churchill Downs Incorporated

4d

About The Position

Ellis Park offers live thoroughbred horse racing during the summer season, with simulcast wagering 365 days a year, 300 HHR machines, exciting promotions, convenient sports betting, The Pea Patch Deli, Dade Park Grill and more.JOB SUMMARYAn admission associate is one of the most important jobs at Ellis Park as the individual will directly interact with the guests, provide information and intake reservations.  The position includes assignments as a Host/Hostess, Guest Check-in, ticket sales and Admissions/Reservations.  ESSENTIAL DUTIES AND RESPONSIBILITIES
Assist with ticket sales, guest reservation check-in, monitor reservation seating, a host/hostess and reservations.
Introduce and promote each venue in which you will be working. Explain the venue and Ellis Park to each guest and assist  whatever needs may arise.
Assists in the distribution of promotional items (e.g. coupons, gifts, etc.).
Exercise initiative, professionalism and courtesy when handling routine problems with guests and Ellis employees.
Build relationships and loyalty with guests through sincere and meaningful interactions
Develop a thorough knowledge of services, amenities, surroundings, providing accurate directions, and information for guest inquiries about promotions and special events. 
Perform additional duties and responsibilities as necessary or assigned.

Requirements

• Proficient in basic computer skills (e.g., Word, Excel, PowerPoint, Outlook).
• Proficient with basic office equipment (e.g., computer, photocopying and faxing).
• High School Diploma or GED required.
• Must be able to obtain and maintain a valid license through the Kentucky Horse Racing Commission (KHRC).

Responsibilities

• Assist with ticket sales, guest reservation check-in, monitor reservation seating, a host/hostess and reservations.
• Introduce and promote each venue in which you will be working.
• Explain the venue and Ellis Park to each guest and assist  whatever needs may arise.
• Assists in the distribution of promotional items (e.g. coupons, gifts, etc.).
• Exercise initiative, professionalism and courtesy when handling routine problems with guests and Ellis employees.
• Build relationships and loyalty with guests through sincere and meaningful interactions
• Develop a thorough knowledge of services, amenities, surroundings, providing accurate directions, and information for guest inquiries about promotions and special events.
• Perform additional duties and responsibilities as necessary or assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees