Admissions Center Specialist Part-Time

Clackamas Community College • Oregon City, OR

381d • $46,426 - $46,426

About The Position

The Admissions Center Specialist at Clackamas Community College is a part-time role focused on providing essential services to incoming students. The position serves as the first point of contact for prospective students and their families, offering guidance on enrollment processes, admissions, registration, and financial aid. The specialist will engage in various communication methods to assist students and will play a key role in supporting recruitment and onboarding efforts for the college.

Requirements

• High school degree or equivalent and at least 6 months related work experience.
• Knowledge of higher education admission, registration, and financial aid processes.
• Demonstrated ability to use computers, word processing software, spreadsheets, and database systems.

Nice To Haves

• Experience in customer service or admissions roles.
• Familiarity with CRM systems and integrated student databases.

Responsibilities

• Greet guests to the Admissions Center and answer general college questions for prospective students, parents, and other stakeholders.
• Triage prospective students and families to admissions counselors as needed.
• Develop and maintain knowledge of college enrollment services, policies, procedures, and timelines related to admissions and registration.
• Explain admissions, placement, financial aid, and scholarships to prospective students.
• Assist students with completion of enrollment-related forms and troubleshoot technology issues.
• Manage a high volume of information requests and inquiries via phone, email, and live chat.
• Create and manage correspondence, reports, forms, and student records.
• Perform data entry and maintain student records using the college's integrated database and CRM system.
• Assist with the design and implementation of prospective student communication tracks.
• Help lead campus tours and assist with on-campus recruitment events.
• Provide event planning support for recruitment events.
• Maintain effective working relationships with students, staff, and the public.

Benefits

• Flexible work schedule to meet program needs, which may include evenings and/or weekends.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: High school or GED