Admissions Call Specialist PRN (7a-7p)

Perimeter Healthcare•Springfield, MO

45d•$19 - $23•Onsite

About The Position

As an Admissions Call Specialist at Perimeter Behavioral Health, you'll play a crucial role in connecting patients with the care they need. You'll be the first point of contact for individuals seeking mental health services, conducting thoughtful assessments and guiding them toward appropriate treatment options.

Requirements

Bachelor's Degree in Psychology, Social Work, Behavioral Health, or related field
Strong communication and interpersonal skills
Ability to handle sensitive information with discretion
Excellent organizational and multitasking abilities
CPR certification (must be obtained within 30 days of employment)
Handle with Care or Crisis Prevention Intervention certification (must be obtained within 30 days)
Ability to work on-site in Springfield, MO 65803

Nice To Haves

Experience in behavioral health assessment and/or treatment
1+ year experience in an inpatient behavioral health setting
Background in insurance verification and medical billing
Knowledge of healthcare systems and insurance processes

Responsibilities

Conduct comprehensive intake interviews to determine appropriate levels of care
Handle incoming inquiry calls with empathy and professionalism
Perform initial screenings to evaluate service eligibility
Assess psychosocial and emotional status, particularly for children and adolescents
Coordinate with insurance providers and internal teams for verification
Facilitate communication between clinical staff, nursing team, and business development
Track and follow up with referral sources regarding patient placement
Maintain accurate documentation of all interactions and assessments
Provide clear written and verbal communications to all stakeholders