Admissions Benefit Registrar/Full time

Gaylord Specialty Healthcare • Wallingford, CT

3d • Onsite

About The Position

Gaylord Specialty Healthcare is a health system dedicated exclusively to medical rehabilitation. We provide inpatient and outpatient care for people at every point in their journey from illness or injury to the most advanced state of recovery they can achieve. Our Mission: To enhance health, maximize function, and transform lives. Our values: Integrity, Compassion, Accountability, Respect and Excellence. These values guide us in providing quality patient care and transforming the lives of our patients. SUMMARY : Performs pre registration and registration tasks for all inpatient admissions including but not limited to greeting patient upon arrival, obtaining all necessary consents and identification, and verifying demographics. Checks benefits for potential admissions. Assists with the office receptionist tasks such as answering the phones, filing charts and obtaining additional patient information.

Requirements

• High School diploma or GED.
• Two years of clerical experience working in a medical setting.
• Knowledge of computers, medical terminology, general office and clerical duties, financial resources and issurance issues.
• At least two years of computer skills, medical terminology, phone skills and customer service.
• Training in financial counseling, authorization and payment issues related to health care.

Responsibilities

• Assists RHCM and Intake Representatives with pre-registering referrals in Meditech Expanse.
• Assists with verification of benefits to ensure timely and financially appropriate inpatient admissions.
• Coordinates completion of all tasks for inpatient admission: Welcomes incoming inpatients to Gaylord Hospital. Notifies RN of arrival and provides welcome box and admission packet. Reviews visitor policy and fall prevention. Obtains consent to treat, Medicare Important Message and copies of ID/insurance cards and uploads in Meditech Expanse in a timely manner. Verifies all registration information in Meditech Expanse for accuracy. Completes Medicare as Secondary Payer questions in Meditech Expanse. Follows up on auto “no-pay” letters. Adds PCP information to Meditech Expanse. Will reach out to POA in instances where patient is unable to accurately communicate.
• Responds to emails from Care Management to update programs, divisions, patient contact information, PCP information.
• Actively participates in Admissions Department operations Triages departmental phone calls, mail and information requests. Maintains department hard copy files. A ttends and participates in monthly Admissions staff meetings C omplies with all hospital Admissions policies and procedures A cquires and maintains skills and knowledge regarding admissions/reimbursement through participation in relevant educational programs Serves on hospital-wide committees and projects Maintains professional, clear, and timely communication with internal and and external stakeholders.
• Exhibits I.T.I.S.I.C.A.R.E values Innovation : Embracing creativity and new ideas to improve processes and outcomes. Teamwork : Collaborating effectively with others to achieve shared goals and objectives. Inclusion : Fostering an environment where everyone feels valued and supported. Safety : Prioritizing the well-being and security of patients, individuals and communities. Integrity : Acting with honesty and transparency in all interactions and decisions. Compassion : Showing empathy and kindness towards others, especially in challenging situations. Accountability : Taking responsibility for actions and outcomes, ensuring reliability and trust. Respect : Treating others with dignity and consideration, valuing their perspectives and contributions. Excellence : Striving for the highest quality in performance and achievements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees