Admissions Assistant - Part Time, Weekends

All Together RecoveryDanville, KY
1d

About The Position

All Together Recovery LLC (ATR), provides multiple levels of ASAM SUD/BHSO care, including recovery housing, education, job training, employment, and other recovery related extensions to the family in for-profit and non-profit environments. The admissions assistant will be responsible for completing new intake processing as well as following up with new referrals in a timely manner. They will ensure that all clients coming into any facility under ATR do so in a seamless manner from time of inquiry to admissions into the program. Any other admissions related items as directed by the admissions coordinator. The hours for this position will be Saturdays & Sundays, 8am - 8pm.

Requirements

  • Must have a valid Kentucky driver’s license.
  • High School diploma or equivalent.

Responsibilities

  • Participate in all necessary staff meetings.
  • Be proficient in all ATR rules, policies, and procedures.
  • Model servant leadership.
  • Operate with integrity in all circumstances.
  • Communicate effectively and be responsive to verbal and written correspondences.
  • Collaborates with admissions coordinator/intake team to contact all referrals in a timely manner.
  • Provide general information on services offered by ATR programs.
  • Collect via EHR client general information regarding mental health, current crisis level, payment options, legal status, and other relevant information.
  • Identify factors which suggest the referral may be better served by another agency and confirm with the admissions coordinator. Always providing warm handoffs to connecting agencies.
  • Scheduling applicant.
  • Process paperwork and maintain records.
  • Provide needed documentation to enroll clients into treatment.
  • Coordination of benefits verification, identification of financial guarantor and payment arrangements.
  • Ensuring client, family, and referent satisfaction with the admissions process.
  • Internal communication with medical and program managers (involving CEO as needed) to ensure admissions are appropriate.
  • Pre-admissions communication with client, family members, and referents.
  • Coordinates and ensures timely processing of program documents including referrals, intakes, and discharge summaries.
  • Engages in appropriate written and verbal communication with families, courts, insurance companies, case managers and treatment team.
  • Entering assessment and admissions data into EHR.
  • Ensuring admissions to the facility occurs in a timely and seamless manner.
  • Initiate and maintain relationships with external community partners.
  • Complete projects and tasks as assigned by admissions coordinator.
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