Admissions Assistant

SUNY Plattsburgh•Plattsburgh, NY

32d

About The Position

As part of a dynamic Undergraduate Admissions team, this position is responsible for recruitment, conversion, and yield tactics to help enroll well-qualified undergraduate students to the university. Duties are expected to include, but are not limited to, application review, student recruitment travel, answering email and phone inquiries, developing and administering presentations, conducting appointments in a variety of mediums such as face-to-face and virtually, and personal outreach. This full-time position has a 12-month obligation. The department of Undergraduate Admissions focuses on attracting and enrolling a qualified and diverse student body to SUNY Plattsburgh through a variety of methods. We are a part of the Enrollment and Student Success division which supports a student's entire collegiate experience from the point of admission through to graduation. We partner with students, faculty and staff to provide a network of opportunities and services that lead to student success. Collectively, the division of Enrollment and Student Success positively influences the health, safety and well-being of the student body. As SUNY Plattsburgh is an institution that delivers challenging and high-quality educational experiences to a diverse group of learners, the successful candidate must demonstrate an understanding of and sensitivity to diversity, inclusion, and equity-minded policies, programs and practices.

Requirements

Bachelor's degree
Effective communication skills: oral, written and interpersonal
Knowledge of customer service standards and procedures
Valid driver's license at the time of appointment
Ability and willingness to travel throughout New York and contiguous states
Ability to lift and move materials up to 25 pounds
Ability and willingness to perform evening and weekend work
Familiarity with Microsoft Office Suite
Demonstrated experience working effectively and collegially with colleagues
Ability to master knowledge of programs/services available to college students
Ability to effectively develop and deliver presentations

Nice To Haves

Familiarity with Google Workspace for Education
Familiarity with Banner software; Technolutions Slate CRM (or other CRM software)
Experience with public speaking
Experience working collaboratively in team environments
Experience working in higher education and/or secondary education
Experience processing computer data
Experience formatting and generating reports
Knowledge of student recruitment and retention issues
Knowledge of SUNY Plattsburgh and the surrounding region

Responsibilities

application review
student recruitment travel
answering email and phone inquiries
developing and administering presentations
conducting appointments in a variety of mediums such as face-to-face and virtually
personal outreach