Admissions Assistant

Veritas Skilled Nursing Management • Wichita, KS

1d • Onsite

About The Position

The Center at Waterfront is a premier [e.g., skilled nursing and rehabilitation facility / senior living community / healthcare center] dedicated to exceptional resident care. We foster a supportive, team-oriented environment focused on enhancing quality of life for all we serve. The Admission Coordinator Assistant provides vital administrative and clerical support to the Admission Coordinator, ensuring a smooth and welcoming admission process for prospective residents. This full-time role serves as a compassionate first point of contact.

Requirements

• High School Diploma or equivalent required; Associate's Degree preferred
• 1-2 years administrative support experience, preferably in healthcare, senior living, or customer service
• Exceptional interpersonal and communication skills; friendly and compassionate demeanor
• Strong organizational skills and attention to detail; ability to multitask
• Proficiency in Microsoft Office Suite; comfortable learning new software
• Ability to maintain confidentiality
• Proactive, positive attitude, teamwork, and commitment to resident satisfaction

Nice To Haves

• Knowledge of medical terminology/healthcare admissions a plus

Responsibilities

• Manage inquiries from prospective residents/families (phone, email, in-person)
• Conduct facility tours, highlighting features and benefits
• Prepare and organize admission packets
• Collect and verify resident data, insurance, and medical documentation
• Maintain accurate, confidential admission records (physical/electronic) compliant with regulations
• Schedule admission appointments, tours, and meetings
• Communicate effectively and compassionately with residents, families, and team
• Provide general administrative support (filing, data entry, correspondence)
• Coordinate new resident arrivals for a seamless transition
• Collaborate with other departments to ensure coordinated care
• Perform other duties as assigned to support the admissions team

Benefits

• Competitive Compensation: Recognizes your skills and contributions
• Great Benefits Package: Comprehensive health, dental, vision, PTO, retirement plans
• Fun Working Environment: Supportive, collaborative team where contributions are valued
• Full-Time Opportunity: Stable employment with growth potential

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees