Admissions and Business office Coordinator

Milford Health & Rehabilitation Center • Milford, CT

2d

About The Position

Milford Health & Rehabilitation is a proud affiliate of National Health Care Associates. As a Certified Great Place to Work and US News & World Report Best for Short-Term Rehab, we think that you are going to love it here. Your work will be meaningful to you. You will make a genuine difference in the lives of our aging guests and the families that love them. You will enjoy lasting bonds with the families you meet and with the teams you work on. And if you desire, you will experience real career growth where your expertise and dedication is valued and appreciated. We invite you to join our team!
- This is a full time, 40 hour position to assist Admissions and Business office.
What You'll Do:
As an Admissions/Business office Coordinator, you will be the first point of contact for individuals and families considering admission to our facility. Your role involves guiding them through the admission process, addressing their concerns, and ensuring a smooth transition into our community.
Help individuals and families transition to our care community in an environment where your expertise and dedication are valued and appreciated. Make a meaningful impact by joining our team as an Admissions Coordinator.

Requirements

• Business Administration degree and/or 3-5 years related experience in long-term care
• Knowledge of state and federal regulations governing the admission process within a nursing facility
• Empathy for the needs of individuals and families during the transition process
• Excellent presentation, communication and interpersonal skills
• Interest in the nursing needs of the aged and the chronically ill with the ability to work with both
• Ability to maintain confidentiality and professionalism in a healthcare setting
• Ability to work effectively in a team environment

Responsibilities

• Act as a liaison between prospective residents, families, and the facility
• Identify and develop referral sources
• Develop and maintain positive relationships with area hospitals and community agencies
• Generate public relations and marketing opportunities
• Coordinate and facilitate the admissions process, including paperwork and assessments
• Conduct pre-admission screenings and assessments
• Explain facility services, policies, and procedures to prospective residents and families
• Collaborate with healthcare teams to ensure proper care planning and coordination
• Maintain accurate records and documentation related to admissions
• Handle resident and family inquiries and concerns per billing type
• Maintain, enroll, balance, and handle all Resident Trust

Benefits

• Competitive compensation and benefits package including a 10% defined contribution retirement plan
• Comprehensive training and mentorship
• Opportunities for professional growth and development
• Supportive and collaborative work environment
• The chance to make a meaningful difference in the lives of our residents

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 101-250 employees