Admissions Advisor (Colorado Springs)

ACI Learning • Colorado Springs, CO

2d • $55,000 - $70,000

About The Position

ACI Tech Academy is a premier career training provider focused on preparing individuals for in-demand roles in IT, cybersecurity, and technical support. As part of the ACI Learning family, we specialize in hands-on, instructor-led programs designed to help learners build real-world skills, earn industry-recognized certifications, and launch successful careers in technology. Our mission is to empower students with the knowledge, confidence, and support needed to thrive in today’s fast-moving digital landscape. Through innovative training approaches and career development services, ACI Tech Academy is helping shape the next generation of IT professionals. As an Admissions Advisor, you’ll be at the heart of that mission. You’ll be a trusted guide, helping prospective students explore their goals, discover the right path, and feel confident in the steps ahead. Every conversation you have will matter, because you’ll be the first real connection someone has with our academy. This isn’t just about meeting enrollment goals—it’s about making sure each individual feels heard, supported, and set up for success from day one

Requirements

• 1–2 years of admissions, sales, or another people-centered role where building relationships was key.
• Strong communication skills that inspire trust and action.
• The ability to manage multiple priorities while keeping quality high.
• Comfort using CRM systems and digital tools to stay organized and responsive.
• A self-starter mindset with resilience when things don’t go as planned

Nice To Haves

• A bachelor’s degree.
• Experience in education or technology-related fields.
• Creative approaches to personalizing each candidate’s journey.
• The ability to make complex information simple and reassuring.
• A proactive, opportunity-seeking mindset that fuels both personal and team success

Responsibilities

• Welcome each prospective student with genuine curiosity and respect for their unique journey.
• Lead engaging conversations to understand their goals and explain how our programs can help them succeed.
• Clearly share program expectations so students can make informed decisions with confidence.
• Follow up with warmth and persistence, ensuring no one feels left behind if they miss a meeting or have concerns.
• Serve as their go-to resource for navigating the admissions process—removing confusion and building trust.
• Keep accurate, up-to-date records in our CRM so every interaction is seamless.
• Deliver tours (in-person or virtual) that showcase our academy culture and values.
• Support after-hours events when needed, knowing some opportunities to connect happen outside the 9–5.
• Always look for ways to improve the candidate experience, from first hello to final decision

Benefits

• Comprehensive medical, dental, and vision coverage—starting the 1st of the month after your hire date.
• Four weeks of paid parental or medical leave, so you can focus on what matters most.
• Flexible PTO policy, sick time, and eight paid holidays — because we believe in balance.
• 401(k) retirement plan with immediate vesting and up to 5% matching contributions — we invest in your future from day one.
• One free course each year after 90 days — advancing your skills is part of the job.
• Tuition assistance to support your continued education and professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees