Admissions Advisor

Dixie Technical CollegeSt. George, UT
8hOnsite

About The Position

An Admissions Advisor is responsible for supporting the admissions process at Dixie Technical College. Duties include tasks such as processing applications, assisting with admissions inquiries, scheduling interviews or campus tours, maintaining applicant records, meeting with applicants, and providing general administrative support to admissions staff. Admissions Advisors play a vital role in ensuring the smooth operation of the admissions process and facilitating a positive experience for prospective students. This salaried position is on our campus in Saint George, Utah, and requires the employee to work on-site 40 hours per week.

Requirements

  • Bachelor's degree required
  • Minimum 2 years' experience in customer service or student advising required
  • Excellent communication and presentation skills
  • Strong time management and organizational skills
  • Proficient in CRM systems and Microsoft Office/Google Suite applications
  • The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push or pull items weighing up to 25 pounds
  • Requires manual dexterity, auditory and visual skills, and the ability to follow written and oral instructions and procedures.

Responsibilities

  • Reach out to all applicants to assist with the application and set up an advisement appointment when possible via in person or through video conference
  • Verify accurate applicant information, ensure admission standards are met, verify applications are complete
  • Facilitate the introduction of applicants to financial aid, instructional support, and instructors
  • Lead campus tours for applicants when needed
  • Keep Zoho CRM updated with detailed notes, appointments, and tasks
  • Be a team player and seek feedback
  • Stay positive and represent the college in a professional manner
  • Look for opportunities to help team members and students accomplish their tasks and goals
  • Share ideas for innovating the admissions process to make it more efficient and simple
  • Utilize multiple forms of communication with applicants (phone calls, text messages, and email)
  • Become familiar with all details of the programs offered to ensure good customer service
  • Be efficient with time management and proactive in helping fill programs
  • Work closely with High School Counselors
  • Shared office space
  • Ensure that students and staff are treated respectfully and equally without regard to their race, color, religion, sex, age (40 or over), national origin, disability, sexual orientation, gender identity, pregnancy, childbirth, or pregnancy-related condition.
  • Report all violations immediately to HR or Student Services
  • Follow Dixie Tech policies and procedures
  • Other duties as assigned

Benefits

  • Medical and dental coverage, with the College paying the costs of the medical plan and most of the costs of the dental plan
  • Employer contributions to Health Savings Account ($1,500 per year for single coverage, $3,000 double coverage, and $4,500 for three or more) without a match requirement
  • Employer contributions to a 403(b) account, amounting to 20.4% of the employee's pay, without a match requirement. Employees may make additional contributions.
  • Salaried employees do not pay Social Security taxes
  • Employer-provided life insurance, AD&D, and LTD at no cost
  • Paid holidays, as well as Christmas, Fall, Thanksgiving, and Spring Breaks on the schedule of the local school district
  • 15 days of paid vacation per year
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