Admissions Advisor

Owens Community College

110d • $43,888 - $45,900

About The Position

The Admissions Advisor will, under the guidance of the Assistant Director of Admissions, create a seamless experience to assist prospective students through the application process and first-term registration. The Admissions Advisor role is responsible for the management of the applicant pipeline of prospective students and will engage in timely, high quality, proactive outreach to applicants on enrollment processes to ensure an understanding of all requirements and timelines for first-term registration.

Requirements

• Bachelor’s Degree plus 1-3 years of related experience.
• Possession of a consistently student-first, customer service-based mindset.
• Demonstrated ability to concurrently manage projects and multiple tasks.
• Demonstrated ability to problem-solve, operate through both a high-level view and with a very detail-oriented focus, establish and work toward goals, and demonstrate accountability.
• Superior communication skills – orally, in writing, via text, telephone, social media, and other outlets as appropriate.
• Outstanding time management skills.
• Experience with the Microsoft Office Suite as well as a short learning curve for new technology.
• Extensive knowledge about the College, areas of study, student resources, and other College-related opportunities.

Responsibilities

• Assist students in completing their application in partnership with both internal and external resources.
• Aid new students in becoming registered for their first semester of coursework.
• Maintain and enhance retention through collaboration with the Advising team to help students seamlessly transition to becoming registered for future terms.
• Help answer questions about areas of study, opportunities on- and off-campus, and the College in general.
• Follow College communication plans from application to enrollment.
• Participate in New Student Orientation and other Admissions events; these may take place during evenings and/or weekends.
• Expand knowledge base through professional development and training efforts.
• Offer campus tours when needed.
• Perform other duties as assigned.

Benefits

• Competitive benefit package
• Retirement System: SERS - SERS (Retirement System Classification)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree