Admissions Advisor I

Rocky Mountain University of Health Professions-posted about 1 month ago

Full-time • Entry Level

Onsite • Provo, UT

101-250 employees

Educational Services

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As an Admission Advisor I, the individual must possess proficient communication skills to effectively engage with prospective students as well as other stakeholders, maintaining professionalism and empathy in all interactions. The role demands critical thinking and problem-solving abilities to assess applicant and prospective student needs, resolve inquiries, and provide well-informed guidance throughout the admissions process.

Using a student-centered consultative approach, advise prospective students regarding their educational options and program eligibility
Maintain knowledge of each of the University's degree programs and other offerings
Communicate via telephone, text, and/or electronic mail with prospective students through all stages of the recruitment and admission process
Establish a professional rapport with prospective students by helping to resolve their concerns.
Complete understanding of Admissions pipeline, prospect touch points, and how/where data is collected and stored within CRM.
Work with the Enrollment Management team in the development and administration of recruitment strategies
Assists with the formulation, development, and implementation of admissions-related policies and procedures
Represent the University at various admissions and University-related events, including: a. professional conferences, college career/professional days, open houses, alumni events and professional development
Coordinate onsite/virtual information sessions for post-professional programs.
Provide on-site, individual campus tours.
Maintain regular communication with program directors and/or other designated program contacts
Regular use of CRM, including: a. Managing new lead outreach b. General communication documentation c. Updates to and/or from prospect or applicant d. Application processes e. Qualified prospects and new applicant outreach f. Manage a lead pipeline, track, and report on personal performance. g. Develop regular reporting, including updates on admissions numbers, upcoming events, recruitment strategies and tactics

A Bachelor's degree is required, preferably in the Social Sciences or Communications.
0-3 years of experience, preferably at an institution of higher education. Experience and successful track record in recruitment and admissions is preferred. Other customer focused and relationship development experience will be considered.
Must be self-motivated and be able to work effectively in a fast-paced team environment
Ability to work successfully in a diverse team environment with an action oriented, positive attitude
Effective and influential communication skills. Comfortable speaking with prospective students one-on-one, in group settings, on the phone, or in person
Successfully develops professional connections with prospective students, team members, partners and programs. Is sensitive to and values diversity in those connections. Brings a service-oriented approach to working with others.
Utilizes technology to improve efficiency and effectiveness
In a rapidly growing and evolving department, flexibility to adjustments in responsibilities and day-to-day duties is necessary
Ability to travel as needed to support recruitment efforts at graduate fairs/events locally and regionally
Desire to help prospective students achieve their academic, professional, and personal goals

health
dental
vision
life insurance
short- and long-term disability
401(k)
17 paid holidays annually
3 paid floating holidays annually
accrual of paid vacation
paid sick time

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