Admission Specialist

Cayuga Centers • New York, NY

14d • $26

About The Position

Our Transitional Foster Care Program for Unaccompanied Children (UC) overseen by the Office of Refugee Resettlement (ORR), ensures the well-being and safety of unaccompanied children (ages 0-17) who cross the US Southern border without an adult. Unlike traditional congregate care settings, our approach involves placing unaccompanied children in foster homes while diligently searching for and assessing potential sponsors identified in the US. During their stay with us, we provide medical care, case management, engaging life skills classes, and essential mental health services.The Admission Specialists service some of the most vulnerable children in the world and play a critical role in coordinating the admissions process for each child that enters our program. The Admission Specialist will coordinate the initial program orientation, preparation of materials and supervision of children and documentation needed during the admissions process.

Requirements

• High school diploma - required
• Bilingual in English/Spanish required. All agency documents and records are in English, so English writing proficiency in required. The position itself requires Spanish-speaking, writing, and reading proficiency
• Ability to work well with people from many cultures, including recent immigrants, non-English speakers, and LGBTQ children; strong teamwork skills
• Strong skills in Microsoft Office, Google Workspace; Strong data entry, documentation, and proofreading skills
• Strong communication and organizational skills, with an ability to handle numerous tasks
• Ability to handle confidential material in a responsible manner
• Demonstrated ability to perform duties with minimal supervision and to exercise greater judgment
• Competency to make imperative decisions
• Familiarity with OCFS, OPWDD, OMH, and other relevant municipal and state agencies
• Ability to travel to other agency locations as required
• Computer work requires sitting at a desk for long periods of time
• Time on your feet for up to several hours a day
• Lifting up to 50 pounds
• Travel within the 5 boroughs
• Non-Exempt
• Hours will vary based on the youth and program needs
• Must be available to work afternoons, evenings, and weekends
• On-call rotation required

Nice To Haves

• Experience working in a busy human services office - strongly preferred

Responsibilities

• Review and confirm the names of children entering our program and admit them to the UC portal as they arrive at our facility
• Confirm the number and names of children expected in admissions daily
• Collect and confirm all Foster Parent placements upon the child's admission with the Foster Home Recruiters and Licensors Department
• Confirm food is available for each admission
• Create children's admission electronic STRIDE folders
• Assemble Placement Authorization and Medical Authorization Forms and ensure all information is complete with the child's demographics and provided to Foster Parents
• Responsible for assisting and completing Admission tasks, as assigned by management
• Facilitate Welcome, Wellness Check-ins, and Admissions Presentations
• Assure all Property Inventory upon admission is completed and sent to the agency safe
• Provide, prepare, and document Clothing Given forms and clothing stipends upon admissions
• Assure all paperwork is collected from ORR upon admission
• Assure completion of the children's Admission Stride Folder
• Conduct initial intake assessments and provide all critical information to other UC-TFC departments as needed
• Assess if a child needs emergency care
• Assist with rapid COVID-19 testing (as needed)
• Evaluate any immediate safety concerns for the child and/or the agency
• Serve as liaison for Foster Home Recruiters and Licensors department and Foster Parents during Admissions
• Provide Foster Parents with orientation, documents, and reminder of their responsibilities
• Report daily completed Admissions
• Attend and complete all required trainings
• Responsible for maintaining the privacy and confidentiality of Protected Health Information of service recipients in any form (e.g., computer access, conversation, document)
• Responsible for complying with rules and regulations governing access to Protected Health Information under HIPAA. Access to Protected Health Information is limited to the extent required to perform responsibilities effectively and efficiently. No access will be permitted unnecessarily. The essential job functions as described herein dictate the level of access, use, and disclosure of confidential information
• Audit files and portal as needed
• Perform other duties as requested by your immediate supervisor or agency leadership
• Respond in a positive and respectful manner to diversity, among the agency's service population and staff

Benefits

• 120 hours of vacation time; 12 Sick Days per year
• 10 Holidays, 3 Personal Days, Medical Appointment Time
• Medical, dental, and vision insurance
• Pet and Legal insurance
• Employee Assistance Program
• FSA, Transit, and Parking savings accounts
• Supplemental life insurance, critical illness, enhanced short-term disability benefits
• 401(k) match up to 4%
• Corporate Discounts Program
• Sick Leave Pool
• Identity Protection

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED