Admission Specialist

ELMCREST CHILDRENS CENTER INC • City of Syracuse, NY

1d • Onsite

About The Position

The Admissions Specialist is the primary person responsible for screening referrals and completing admissions to the Children’s Crisis Residences when on shift. This role is responsible for filing paperwork as well as quality assurance initiatives related to the admissions process. This position is scheduled to best accommodate the volume of referrals received and admissions, i.e., weekday evenings. Overtime opportunities are available. The Admissions Specialist role requires an individual with a diverse skillset who is process-oriented and appreciates a varied set of responsibilities in their day-to-day work. Participation in an afterhours on-call rotation may be required. A strong grasp of, and dedication to, the mission of Elmcrest and the Children’s Crisis Residences is a must.

Requirements

• Excellent attention to detail.
• Solid verbal and written communication skills.
• Ability to prioritize in a fast-paced environment.
• Experience with Electronic Health Records (EHR) systems.
• Strong knowledge of MS office, including Excel and Word.
• Knowledgeable of privacy and confidentiality standards in healthcare, i.e., HIPPA.
• Bachelor’s Degree related to human services (e.g., sociology, psychology, social work, human development).
• Ability to lift 25 pounds without assistance.
• Ability to sit, squat, crouch and stand for elongated periods of time.
• Ability to lift arms over head in upward reaching motion.
• Ability to walk up and downstairs up to several times per day.
• Valid driver’s license and auto insurance, free from major infractions and deemed acceptable to our insurance carrier.
• Varying levels of travel as determined by departmental needs may be required with this position.

Nice To Haves

• Master’s Degree related to human services (e.g., sociology, psychology, social work, human development).
• One year of experience with referral and/or admissions processes.

Responsibilities

• Manage the referral hotline and conduct referral screenings.
• Schedule admissions appointments.
• Coordination of admissions with co-workers ensuring families are welcomed to the Children’s Crisis Residences in a warm, conscientious, and timely manner.
• Review of admission paperwork to ensure fidelity to regulation and policy.
• Clerical duties related to referrals and admissions.
• Collaboration with the leadership team of each Children’s Crisis Residence.
• Screen incoming referrals and conduct admissions within and without typically scheduled work hours.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees