Admission Financial Representative

Grand Itasca•Grand Rapids, MN

32d•Onsite

About The Position

The Admission Financial Representative is responsible for scheduling appointments received by phone, fax, electronic or in person. They are responsible for verifying insurance, assuring that registrations are completed with accurate data. They are responsible for initiating referrals and financially securing accounts. Here's what you'll do when you join us: Schedule patient appointments Verify insurance, patient information, and account information Call patients to remind them of upcoming appointments and reschedule as necessary Arrive patients for their schedule appointments confirming that all documents and signatures have been completed Identify coverage issues or self-pay issues Provide fantastic customer service to patients and fellow Grand Itasca staff Enter patient information and scan required documents into the scheduling system Complete daily patient and claim edit work ques Collaborate with other departments as needed

Requirements

Must be 18 years of age or older.
One year of customer service experience.
One plus year(s) of applicable computer knowledge.
Great verbal and written communication skills.
Adhere to all Grand Itasca policies.
Maintain reliable and consistent attendance.
Perform other duties as required.

Nice To Haves

Previous experience in a clinical setting with registration is preferred.
Basic knowledge of medical terminology is preferred.

Responsibilities

Schedule patient appointments
Verify insurance, patient information, and account information
Call patients to remind them of upcoming appointments and reschedule as necessary
Arrive patients for their schedule appointments confirming that all documents and signatures have been completed
Identify coverage issues or self-pay issues
Provide fantastic customer service to patients and fellow Grand Itasca staff
Enter patient information and scan required documents into the scheduling system
Complete daily patient and claim edit work ques
Collaborate with other departments as needed

Benefits

Competitive pay
Tuition reimbursement and scholarship/grant opportunities
Health, dental, vision, & life insurance kick in on the first of the month after 30 days of employment
Generous paid time off package to maintain a healthy home-work balance
STDB (short term disability bank)
401K with employer contributions
Experience Pay Given
Shift Differential
Employee Referral Program
On-the-Job training!