Adminstrative Supervisor - Festivals

Compass Group • Indian Wells, CA

4d • $20 - $28

About The Position

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/
Job Summary
The Supervisor is responsible for assisting in managing group bookings and ensuring successful events by acting as a liaison between clients and the organization.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/Job SummarySummary:   Direct the activities of associates during a specific shift and oversee that assigned job expectations are completed while policy and procedure is maintained.

Requirements

• Previous experience in sales, customer service, or the hospitality industry is advantageous.
• Excellent verbal and written communication skills are essential for interacting with clients and team members.
• Strong organizational abilities to manage multiple projects and deadlines effectively.
• A keen eye for detail to ensure all aspects of group bookings are handled accurately.
• Other duties as assigned.

Responsibilities

• Assists the team in managing and securing group bookings for events, conferences, and accommodations.
• Act as the primary point of contact for clients, ensuring all requirements are met for a successful event.
• Understand contracts and pricing with clients, providing competitive offers tailored to their needs.
• Ensure all logistical details are in place for events.
• Build and maintain strong relationships with clients, travel agents, and event planners to encourage repeat business.
• Track and report on sales metrics, quotas, and performance to management.
• Address client inquiries and resolve any issues that arise before, during, and after events.
• Responsible for providing training and creating work schedules.
• Evaluating the performance of workers, rewarding high performers and disciplining employees who fail to meet reasonable standards of work performance.
• Prepare production or sales reports for management and ensure their unit meets the expectations for quality, productivity and safety.
• Acts as the contact person for employees with complaints or requests for time off.
• May act as a mentor, develop employees and encourage workers to set goals and strive for advancement within the organization.
• Perform other duties as assigned.

Benefits

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed