Administrator, Special Loans (Partial Release)

Freedom Mortgage • Evesham Township, NJ

77d • Remote

About The Position

The Administrator, Spec Loan is responsible for administrating the daily functions of the Special (Spec) Loans Portfolio, including but not limited to Service member Civil Relief Act (SCRA), Adjustable Rate Mortgages (ARM), Buydowns, Balloons, and Partial Release loans in accordance with Federal, State, Investor and Company guidelines.

Requirements

• Some College/Associates Degree or equivalent from two-year College or Technical School
• Six (6) months to one (1) year related experience and/or training
• Mortgage servicing experience or loan processing/post closing experience preferred
• Knowledge in Microsoft Office, Word, Excel, and Outlook

Responsibilities

• Reviews and processes requests for SCRA initial and continued eligibility
• Review and validate ARM data on servicing platform for accuracy to ensure loans adjust timely
• Completes daily, weekly, monthly ARM indexes, updates, validates and verifies on the servicing platform
• Review initial request for partial release, act as a liaison between the customer and internal counsel for required documents until a final decision has been rendered
• Ensure the buydown agreement and/or the balloon note matches the setup on the servicing platform
• Perform loan level maintenance as needed on all special loan functions
• Provide exceptional customer service to both internal and external customers
• Maintain regular and punctual attendance
• Performs other related duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Associate degree