About The Position

The Claims Administrator, performs investigation, evaluation, and resolution of the lowest value cargo loss and damage claims. Little to no familiarity of standard operational concepts, practices, or with company policies and procedures. Relies upon experienced investigators as mentors. A very limited degree of creativity and latitude is expected or allowed. Duties include; carrier liability determination; no negotiation of claim settlements with customers; minimal interaction with internal and external customers, departments, and service center management. Contribute to company profits by accurately enforcing the contractually legal limits of liability for claim payments.

Requirements

  • U.S. citizen or otherwise authorized to work in the U.S
  • High-School, GED, and/or Associates degree, or 0-1 years in related work experience
  • Employer will not sponsor visas for position
  • Above average organizations skills and ability to work quickly, accurately, and efficiently in a high volume workload environment

Nice To Haves

  • Transportation courses preferred

Responsibilities

  • Basic carrier liability and the ability to work fast and efficiently.
  • Exceptional organizational skills, as they relate to work load management.
  • The individual must be self-motivated and goal oriented relying upon more skilled investigators as coaches.
  • Process a large volume of low value claims quickly.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Professional, Scientific, and Technical Services

Education Level

Associate degree

Number of Employees

5,001-10,000 employees

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