Administrator, Administrative Services

HITT Contracting Inc.Falls Church, VA
91d

About The Position

The Administrator is a member of the administrative services team and reports to the Office Manager. This position supports all administrative needs at the Headquarters office. The ideal candidate presents a positive attitude and is eager to provide client and guest hospitality. The key to this position is attention to detail, time-management, organization, and a sense of urgency in providing service to internal and external clients. This position works with many of HITT’s executive leadership team members and is expected to present a professional demeanor, maintain confidentiality and discretion, and utilizes a sense of urgency when working with these team members. In addition, the ideal candidate for this position will be a problem-solver who is proactive and comfortable working at a fast pace while maintaining a calm demeanor.

Requirements

  • A high school degree is required.
  • Proficiency in Microsoft Office, especially Word and Outlook, is required.
  • Knowledge of basic clerical and administrative procedures is required.
  • Knowledge of customer service principles and practices.
  • Intermediate reading, writing, and communication skills.

Responsibilities

  • Execute requests for Headquarters catering and coffee services as part of the concierge service.
  • Maintain pantry operations and supplies.
  • Maintain all Headquarters flex desks to ensure cleanliness and supplies as needed.
  • Communicate deficiencies to the Office Manager and the Facilities manager.
  • Maintain all Headquarters common areas, including print stations, conversational areas, flex desks, conference rooms, and break rooms; ensure cleanliness and supplies as needed.
  • Run dishwashers weekly, or as needed.
  • Book conference rooms or flex desks for team members as needed.
  • Manage mail services for Headquarters, including distributing mail, assigning mailboxes, preparing shipping, and manage postage; order and maintain materials needed.
  • Coordinate outgoing deliveries via courier, UPS, and Federal Express, ensuring pick-up and drop-off execution.
  • Monitor and maintain printer / copier supplies for Headquarters and troubleshoot as needed.
  • Provide production and printing services as assigned by the Office Manager and Marketing Team.
  • Provide administrative support (set-up, printing, agendas, coordination of catering request, etc.) for all meetings requested by members of one of HITT’s governance committees, as directed by the Office Manager.
  • Provide basic clerical services as requested by members of one of the governance committees, including drafting / editing / proofing correspondence, packaging, basic typing, filing, and copying / scanning.
  • Contribute to corporate and internal event support as needed.
  • Prepare promotional materials in support of governance committee members as needed.
  • Provide receptionist desk coverage as needed.
  • Provide marketing production support and promotional inventory.
  • Assist the Marketing department with CRM support.
  • Order and organize all catering and office supplies.
  • Maintain materials creation for new team member orientation welcome bags in support of HITT University.
  • Installs and removes office and cubicle signatures for new hires or relocations.
  • The Administrator is responsible for reporting to the Office Manager any discrepancies found between physical layout and Staffmap.
  • Pulls information from New Hire Onboarding report and prepares PPE needed for local and regional new hires.
  • Collects and prepares the shipment of PPE to regional new team members and ensures that items are shipped timely to guarantee arrival before orientation day.
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