Administrative Warehouse Assistant

About the position

Ryder is immediately hiring a Permanent Full Time Warehouse Customer Service Associate in Etna, Ohio. This position offers a competitive hourly pay of $22.00, with a shift differential of $0.75 per hour and overtime pay at $34.13 per hour. The schedule is for the 2nd Shift, Sunday to Thursday, from 5:00 pm to 1:30 am. The role involves working with state-of-the-art equipment in a safe warehouse environment, handling clothing products, and utilizing tools such as computers and warehouse management systems.

Responsibilities

• Performs administrative tasks for area or shift
• Maintains filing systems and documents per Standard Operating Procedure (SOP)
• Interacts with customers and contractors, answering questions regarding shipment times, product cuts, loads not picked up by the carrier, and damage claims
• Coordinates processing of export orders, filling out export paperwork, generates export labels, maintaining export paperwork
• Processes returns in Warehouse Management System (WMS) and maintains paperwork
• Pallet management: orders CHEP and white wood pallets for the site, conducts reconciliation of pallet count, researches large pallet system variances
• Using the location's WMS system, updates area or shift metrics as needed
• Additional duties as assigned, overtime as needed

Requirements

• High school diploma or equivalent
• Experience as a clerk in a warehouse/distribution environment performing duties such as transportation coordination, inventory, shipping/receiving, coordinating with various carriers, vendor and customers strongly preferred
• Ability to make quick, reliable decisions that represent both the customer and Ryder
• Strong written, organizational, and verbal communication skills
• Intermediate knowledge of MS Office products (Excel, Word, and PowerPoint)
• Knowledge of WMS systems preferred
• Experience operating forklift equipment preferred
• Equipment certification may be required

Benefits

• On the Job Paid Training
• Medical, Dental, Vision, 401 K etc. Start at 30 Days
• Paid Time Off
• 401 K offers a company match
• HIGH VALUED Stock at 15 % Employee Discount
• Employee Discounts that save you money on Tools, Cars, Hotels, Electronics/Appliances, Cell Phones, Travel, and much more
• Safety Gear PROVIDED
• Safety is Always the First Priority
• State of the Art Equipment and Caring Leadership