Administrative Technician - Public Health

State of Nebraska • Lincoln, NE

5d

About The Position

Make a Difference Every Day Are you highly organized, detail-oriented, and passionate about providing exceptional customer service? Join the Occupational Licensure Team at the State of Nebraska’s Department of Health and Human Services (DHHS) as a full-time Administrative Technician and play a vital role in supporting health professionals across Nebraska. This position offers a meaningful career path, excellent benefits, and the chance to positively impact public health and safety through efficient and accurate licensure support. What We Offer: • State-matched retirement contributions of 156% • 13 paid holidays per year • Generous paid leave • 79% employer-paid health insurance • Dental and vision insurance • Employer-paid $20,000 life insurance • Tuition reimbursement • Public Service Loan Forgiveness (PSLF) eligibility • Career advancement • Supportive, team-oriented work culture • Ongoing training and professional development What You’ll Do: As an Administrative Technician, you will: Review and process licensure and certification applications Ensure accuracy of documents such as transcripts and exam scores Issue, renew, audit, reinstate, and inactivate licenses in accordance with state regulations Prepare materials for board meetings and coordinate logistics as needed Maintain and update licensing data using the My License Office (MLO) system Respond to inquiries from applicants, licensees, and the public Provide accurate information regarding requirements, statutes, and regulations Perform general office tasks including answering phones, managing correspondence, and maintaining records Requirements / Qualifications: Minimum Qualifications: Coursework/training or experience related to research, presentation, or publication in an area related to the programs or functions of the employing agency; business administration; accounting; customer service; and/ or technical support work, including use of computer software such as word processing, spreadsheets, and database management. Preferred Qualifications: 1-2 years of experience performing administrative support Proficiency in Microsoft Office Suite (including Access and PowerPoint) Knowledge of HIPAA or experience handling confidential documents Knowledge, Skills & Abilities: The ideal candidate will demonstrate: Strong attention to detail and organizational skills Excellent communication and problem-solving abilities Ability to interpret and explain legal documents and state regulations High ethical standards and integrity Comfort working independently while seeking guidance when necessary Be a Part of Something Bigger If you're ready to take the next step in your career and contribute to the well-being of Nebraska’s communities, apply today to join a mission-driven team that values excellence, service, and professionalism. If you're currently employed by the State of Nebraska, please don't apply through this external career site. Instead, log in to Workday and open the Jobs Hub - Internal Apply app from your home landing page. You can access Workday anytime through the Link web page: https://link.nebraska.gov/ Benefits We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation. Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits Equal Opportunity Statement The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics. We are seeking talented individuals to join our team in careers that make a difference in the lives of Nebraskans. Once you've had the opportunity to explore our current open positions, apply for those of interest to you. Click here for a video tutorial. Contact [email protected] for additional support. Check back on your candidate profile to see the status of your submitted applications, as well as any new postings that might interest you! Thank you for your interest in joining our team! State Government is one of the largest and most diverse employers in Nebraska. Whether it's helping a vulnerable child, advancing public health, making highways safer, or preserving our natural resources, the work we do matters!

Requirements

• Coursework/training or experience related to research, presentation, or publication in an area related to the programs or functions of the employing agency; business administration; accounting; customer service; and/ or technical support work, including use of computer software such as word processing, spreadsheets, and database management.

Nice To Haves

• 1-2 years of experience performing administrative support
• Proficiency in Microsoft Office Suite (including Access and PowerPoint)
• Knowledge of HIPAA or experience handling confidential documents

Responsibilities

• Review and process licensure and certification applications
• Ensure accuracy of documents such as transcripts and exam scores
• Issue, renew, audit, reinstate, and inactivate licenses in accordance with state regulations
• Prepare materials for board meetings and coordinate logistics as needed
• Maintain and update licensing data using the My License Office (MLO) system
• Respond to inquiries from applicants, licensees, and the public
• Provide accurate information regarding requirements, statutes, and regulations
• Perform general office tasks including answering phones, managing correspondence, and maintaining records

Benefits

• State-matched retirement contributions of 156%
• 13 paid holidays per year
• Generous paid leave
• 79% employer-paid health insurance
• Dental and vision insurance
• Employer-paid $20,000 life insurance
• Tuition reimbursement
• Public Service Loan Forgiveness (PSLF) eligibility
• Career advancement
• Supportive, team-oriented work culture
• Ongoing training and professional development
• Comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed