Administrative Team Lead

Keller Associates•Any Keller Associates Office Location, ID

About The Position

The Administrative Team Lead provides day-to-day leadership and support to the Administrative Support Specialist team while continuing to perform core administrative support functions. This is a step-up opportunity for someone looking to grow into a leadership role, with an emphasis on developing team resources, improving processes, and supporting team training. This role serves as a key liaison between the Administrative Support Specialist team and engineers/project managers, ensuring clear communication, balanced workloads, and consistent, high-quality support across offices. The Team Lead partners closely with the Administrative Manager to support team operations, development, and process improvements.

Requirements

High School Diploma or equivalent required
Minimum of 3–5 years of experience as an Administrative Support Specialist or in a similar administrative role
Demonstrated experience supporting multiple teams or projects
Valid Driver’s License may be required depending on office needs

Nice To Haves

Prior leadership, mentoring, or informal lead experience preferred
Experience creating training materials, process documentation, or workflows preferred

Responsibilities

Perform advanced Administrative Support Specialist tasks, maintaining a strong understanding of day-to-day team responsibilities
Serve as the primary point of contact for the Administrative Support Specialist team for questions, guidance, and support
Act as a liaison and buffer between the Administrative Support Specialist team and engineers/project managers, helping facilitate communication and resolve issues
Assist in delegating tasks and balancing workloads across the Administrative Support Specialist team
Lead and support training efforts, including onboarding new team members and developing ongoing training resources
Create and maintain how-to guides, process documentation, and team resources to improve consistency and efficiency
Identify opportunities to streamline and automate processes, reducing manual effort and improving team effectiveness
Help navigate and support difficult or sensitive conversations with professionalism
Partner with the Administrative Manager on team coordination, performance feedback, and operational needs
Monitor and help ensure quality and consistency of deliverables produced by the Administrative Support Specialist team
Maintain a minimum of 30 hours per week, with flexibility to increase hours based on workload and team needs