Administrative Support (Front Office-Departmental)

Healthy Start Coalition of HHP•Bartow, FL

8d•Onsite

About The Position

On-site administrative support who is the primary on-site coverage for the Coalition's physical office in Bartow, Fl. You will assist with our programs and staff by providing a high level of administrative work for a largely remote team. Bilingual preferred.

Requirements

High school diploma or equivalent required.
Ability to effectively utilize a computer and all standard office equipment.
Capable of working independently as well as within a team structure.
Strong written and verbal communication skills as well as strong client engagement skills.
Proven team player.
Ability to work independently, prioritize and multi-task.
Ability to travel to Hardee, Highlands, and Polk counties on a limited basis.
Upon hiring , candidate will need to pass a level 2 AHCA background screening and drug test.
Report results may impact ability to be employed.

Nice To Haves

Associate degree is preferred.
Will consider 2-5 years' experience in lieu of degree.
Experience in IT hardware and software preferred.
Bilingual is preferred.
Knowledge of MS Office 365 (Outlook, Word, Excel, PowerPoint, Access) a minimum typing speed of 45 wpm.

Responsibilities

Create and maintain a positive image of the Coalition.
Ability to physically cover the Bartow, FL office Mon-Fri from 8am to 5pm.
Primary operator to receive and screen calls in a professional, polite and tactful manner.
Assist with office meetings and conferences to include setup and scheduling.
Support departments through general clerical duties to include but not limited to stock and order supplies, copying, scanning, faxing, mailing, filing.
Assist with Beds 4 Babies Project (maintain database, data entry, referrals, approvals, consents, filing and follow up).
Distribute pack and plays and provide safe sleep training to eligible clients.
Assist Contracts Manager with Well Family System data analysis including QA/QI activities (preparing for committee meetings, monitoring of service providers, etc.); data collection, data analysis, and record reviews.
Gathering information / data for projects such as service delivery plan.
Support Finance team by logging incoming checks and cash.
Support HR with processing of annual trainings and tasks as needed.
Solicit and coordinate volunteers to assemble provider and hospital bags.
Basic analytical skills necessary to maintain accuracy with alphabetic and/or numeric typing and filing systems.
Knowledge of and experience with computer hardware/software including, Microsoft Office software, and Internet.
Discretion and judgment required to handle sensitive and confidential situations.
Interpersonal skills requiring courtesy, tact, confidentiality, and empathy always, to communicate effectively and convey information to callers, visitors, and co-workers.
Ability to effectively utilize all standard office equipment.
Ability to work independently in local office for a primarily remote team.
Ability to travel to Hardee, Highlands, and Polk Counties as needed.
Perform other incidental tasks or services consistent with the job goal of this position.