Administrative Support (Dairy Plant)

Shamrock Foods • Phoenix, AZ

3d

About The Position

This position is responsible for handling busy incoming calls from customers and meeting "Essential Duties and Responsibilities" outlined below.

Requirements

• High school diploma or GED
• One or more years related experience and/or training in customer service.

Nice To Haves

• Must have 10 key by touch and experience in understanding of Microsoft Office software, Word, Excel and Windows 2007 with the ability to create and maintain data bases and other documents, preferred

Responsibilities

• Actively soliciting business from existing customer base.
• Dealing with both internal and external customers by phone or in person and processes orders through our internal software systems.
• Entering orders through our software systems, editing electronically sent orders, and working closely with sales representatives to resolve issues.
• Handling and researching customer complaints concerning deliveries, product challenges, return requests, and pricing issues.
• Filing, sorting paperwork, report and email distribution, tracking orders (spreadsheet and word processing optional).
• Performing other duties as assigned to meet business needs

Benefits

• Benefits are a major part of your overall compensation, and we believe offering them at an affordable cost is not only the right thing to do, but it helps keep you and your family healthy.
• That’s why Shamrock Foods pays for the majority of your health insurance, allowing you to take home more of your paycheck.
• And it doesn’t stop there - our associates also enjoy additional benefits such as 401(k) Savings Plan, Profit Sharing, Paid Time Off, as well as our incredible growth opportunities, continued education, wellness programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED