Administrative Support Technician - School Counseling – Bel Air Middle School

HCPS • Harford, PA

3h

About The Position

This class is the second level in the Administrative Support series. Incumbents perform advanced clerical, bookkeeping, and data processing/computer maintenance support for school and District office operations. As assigned, incumbents may provide secretarial support for schools or District office functions including grant programs; receive and execute computer-related work orders; perform student and/or employee record data input and report generation; and/or maintain salary and time accrual records. As assigned, incumbents provide advanced support for a program or grant by responding to inquiries and processing transactions; scheduling appointments and interviews; performing accounting support and cashiering functions such as billing and payroll; resolving computer and software issues; providing summaries; and, performing data entry and report compilation activities. Based on assignment, responsibilities may include researching and resolving internal and external inquiries; supporting the development and compilation of reports, surveys, purchases, and events; and updating and performing edits on assigned files. As assigned, prepares correspondence; provides customer service; conducts data entry and updates records; and provides general administrative support as needed.

Requirements

• High School Diploma or GED.
• Three years of office or accounting administrative support experience.
• Microsoft Office Suite (Word and Excel) proficiency is required.
• Data entry techniques, data management; and use of automated information systems;
• Applicable programs and/or grants;
• Proper etiquette in handling of confidential or sensitive information with discretion;
• Mathematical principles; bookkeeping and cashiering;
• Modernoffice equipment.
• Utilizing a computer and relevant software applications;
• Managingtime and prioritizing work;
• Coordinating routine projects;
• Using databases for records management, information storage and retrieval;
• Handlingconfidential and sensitive information using good judgment;
• Providing guidance, assistance and/or interpretation to others regarding the application of procedures and standards to specific situations;
• Providingadvanced internal and external customer service;
• Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

Responsibilities

• Assists internal and external customers via email, telephone, and in person, responding to questions and concerns and providing information regarding programs, accounts, equipment, and grants. As assigned, researches, responds, resolvesinquiries, and/or provides support for AR, AP, payroll, time accrual, and related functions and/or computer maintenance, graphics, repair, and software utilization.
• Updates, maintains, and retrieves information from files and automated information systems; incorporates data into assigned records and documents; supports the development and compilation of reports and summaries; and, generates reports from automated systems.
• Performs administrative support activities as assigned, which may include: maintaining schedules; coordinating meetings; editingand preparing written materials or documents; researching basic information and/or providing related support.
• Receives andreviews documents, forms, and requests from internal and external customers and processes them.
• Performs bookkeeping and cashiering functions as assigned; prepares and processes invoices or statements for accounts payable and/or receivable; and, assists withtracking budget and department information, such as maintaining balances, researching discrepancies, and preparing financial reports.
• Maintains andmonitors inventory and/orsupplies for assigned area andprepares requisitions to replenish stock.
• Organizes and maintains files; retainsand purges files in accordance with established records retention policies and procedures.
• Performsother duties of a similarnature and level as assigned.
• Provides essential school-based administrative support including, but not limitedto internal and external customer service; student, administration, and school records maintenance; budget andexpense tracking; time accrual updating; scheduling and support for meetings, events and recruiting efforts; and providing support for school administrators and educators.

Benefits

• HCPS offers an expansive benefits package including individual and family medical, vision, dental, life insurance, retirement savings, pension, paid time off, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED