Administrative Support Team Associate, Arden Fair - Full Time

Macy's • Sacramento, CA

4h • Onsite

About The Position

As an Administrative Support Team (AST) Colleague, you play a vital role in keeping the store running smoothly behind the scenes. You’ll support daily operations by maintaining an organized Store Management Office, handling administrative and human resources functions, and coordinating internal communications. From overseeing scheduling and managing cash office operations to facilitating the new hire onboarding process and supporting colleague engagement, your work enables store leadership and teams to focus on delivering exceptional customer service. You’ll serve as a key point of contact for both store colleagues and leadership, acting as a liaison for HR-related matters, coordinating new hire paperwork, onboarding, and training sessions. Your role also includes maintaining store recognition programs, distributing reports, balancing the vault and supporting maintenance requests. With professionalism, discretion, and attention to detail, you help ensure a well-organized and supportive store environment.

Requirements

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
• Understand and communicate effectively with customers, co-workers, and supervisors
• Read and understand employment policies and safety rules/procedures in English
• Be comfortable communicating and collaborating with customers and colleagues
• Meet daily sales goal challenges
• Enjoy meeting people, learning about them, and sharing information
• Resourceful and eager to start a new venture and can adapt to changing priorities
• Ability to work on your own but are great with team dynamics
• Ability to handle electronic devices with no problem
• 1-2 years related experience required

Responsibilities

• Keep the store running smoothly behind the scenes
• Maintain an organized Store Management Office
• Handle administrative and human resources functions
• Coordinate internal communications
• Oversee scheduling
• Manage cash office operations
• Facilitate the new hire onboarding process
• Support colleague engagement
• Serve as a key point of contact for both store colleagues and leadership
• Act as a liaison for HR-related matters
• Coordinate new hire paperwork, onboarding, and training sessions
• Maintain store recognition programs
• Distribute reports
• Balance the vault
• Support maintenance requests
• Help ensure the office is clean, organized, and prepared for colleagues and customers
• Review team priorities
• Ensure every task is completed accurately and professionally
• Finalize reports
• Support new hires
• Wrap up daily operations
• Follow through with care
• Communicate clearly
• End each interaction with a sincere thank-you and a personal touch
• Support one another with honesty, care, and collaboration

Benefits

• Competitive pay
• Comprehensive health and wellness coverage
• 401(k) match to invest in your future
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Opportunity to build community by joining one of our Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees