Administrative Support Supervisor

Children's Friend•Providence, RI

About The Position

Are you an organized, people-centered leader who thrives on structure, collaboration, and making things run seamlessly? We’re looking for an Administrative Support Supervisor to oversee and elevate our administrative operations across multiple sites. This is more than an office management role — it’s an opportunity to lead a team, create consistency, strengthen communication, and contribute to the overall success of a mission-driven organization.

Requirements

High school diploma (minimum required)
Administrative supervisory experience
Strong organizational and multitasking skills
Proficiency with computer applications and office systems
Excellent written and verbal communication skills
Professional, welcoming telephone and in-person demeanor
Ability to maintain confidentiality
Valid driver’s license, insurance, and reliable vehicle
Ability to lift up to 20 lbs
Flexibility to work varied hours when needed

Nice To Haves

Bilingual Spanish preferred

Responsibilities

Supervise and coordinate administrative support staff across agency sites
Recruit, train, mentor, and support professional development
Conduct performance evaluations and provide ongoing feedback
Foster a culture of collaboration, inclusion, and accountability
Standardize administrative procedures across all sites
Oversee supply ordering and inventory management
Ensure timely completion of administrative projects
Monitor data entry accuracy and workflow quality
Maintain mail distribution and reception operations
Provide reception coverage as needed
Manage incoming calls and visitor interactions with professionalism
Assist with written and oral translation of agency documents (Spanish preferred)
Support cross-site meetings and coordination
Participate in agency committees and task forces
Collaborate across departments to address programmatic needs
Engage in ongoing professional development and supervisory training