Administrative Support Specialist

Systems Planning And Analysis • Washington, DC

452d • $65,520 - $114,400

About The Position

The Administrative Support Specialist will provide essential administrative support to the Customs and Border Protection (CBP) customers in Washington, DC. This role involves coordinating various administrative functions, managing document requests, and facilitating logistics for meetings and events. The position requires collaboration with senior-level government management and demands strong organizational and communication skills.

Requirements

• Bachelor's degree and 10+ years of experience for Senior level
• Bachelor's degree and 3+ years of experience for Journeyman level
• Bachelor's degree and 1 year of experience for Junior level
• Proficiency in Microsoft Word, Excel, Outlook, PowerPoint, and SharePoint
• Experience working with and supporting senior-level government management
• Strong organization and communications skills

Nice To Haves

• Active DHS Suitability or CBP Background Investigation

Responsibilities

• Provide support for various administrative functions for CBP customer Front Office, Division Directors, and PMs.
• Assist in facilitating coordination, response, and monitoring of all document requests and correspondence for internal and external taskers using SharePoint and/or Excel tools.
• Provide planning and logistics support for events such as in-person and virtual strategy sessions, program reviews, staff meetings, and stakeholder engagements.
• Take meeting minutes/notes, provide for government approval, and distribute minutes/notes once approved.
• Provide procedural and technical advice, interpretations, and guidance to staff and stakeholders regarding the preparation of written materials, workflow, and clearance processing.
• Initiate drafts, distribute and consolidate inputs, and/or edit responses to RFIs, memos, briefings, reports, and other executive correspondence products using template language and standard formatting styles.
• Proofread, edit, and revise content to established formatting and style standards.
• Facilitate accurate and timely delivery of requested products by serving as a liaison between internal and external stakeholders.
• Monitor metrics and contribute to daily and weekly reporting to CBP senior leadership and stakeholders.

Benefits

• Hybrid work schedule
• Competitive hourly pay ranging from $31.50 to $55.00

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree