Administrative Support Specialist

North Carolina Central University • Durham, NC

375d

About The Position

The Division of Student Affairs fosters students growth and development. The division aids, directs, and informs students about services and programs that will expand students' educational experiences and prepare them for diverse lives in local and global communities. The purpose of the Transportation Department is to provide safe, reliable, and efficient transportation options to students, faculty, and staff of NCCU to help reduce the university carbon footprint. This position is the point of contact person when entering the Transportation Department. Answers transportation questions/issues that may derive from students/staff/faculty/administrators and visitors. This position has knowledge of the policies and standard operating procedures of the Transportation Department and is constantly on the phone answering questions/calls on a daily basis. Contacts service recipients, vendors, or clients to provide or obtain information. This position also provides administrative support for additional units within the division as expanded scope of duties. These extra duties are beyond her current competency.

Requirements

• High School Diploma or equivalency.
• One year of related office experience or equivalent combination of training and experience.
• Strong verbal and written communication skills.
• Proficiency in office technology and problem-solving abilities.
• Knowledge in program, information/records administration, and budgeting.

Responsibilities

• Act as the point of contact for the Transportation Department.
• Answer transportation questions/issues from students, staff, faculty, administrators, and visitors.
• Provide knowledge of policies and standard operating procedures of the Transportation Department.
• Handle phone inquiries and provide information to service recipients, vendors, or clients.
• Provide administrative support for additional units within the division.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: High school or GED