Administrative Support Manager

Children's Friend • Providence, RI

1d

About The Position

At Children’s Friend, our mission-driven work depends on strong, seamless operations—and that starts with exceptional administrative leadership. We’re looking for an Administrative Support Manager to lead and elevate our administrative support function across the agency.

This is a high-impact role for someone who thrives on organization, loves building systems, and knows how to lead teams to deliver consistent, high-quality support across multiple locations.

Requirements

• High school diploma required; Associate’s or Bachelor’s degree preferred
• 3–5+ years of progressive administrative experience, including supervisory or management experience
• Strong knowledge of office operations and workflow design
• Proven leadership and team management skills
• Advanced proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Excellent communication, organization, and problem-solving abilities
• Ability to manage multiple priorities and drive results across sites
• Bilingual Spanish required
• Valid driver’s license, reliable vehicle, and auto insurance
• Ability to work flexible hours as needed
• Ability to lift up to 20 lbs
• Successful background screening

Nice To Haves

• Associate’s or Bachelor’s degree

Responsibilities

• Lead, coach, and develop a team of administrative professionals, including a Supervisor and site-based staff
• Standardize and improve administrative processes across all locations
• Oversee front desk operations to ensure a welcoming, professional experience for all visitors
• Manage office systems including supplies, inventory, and purchasing practices
• Monitor workflows and drive continuous improvement in efficiency and service delivery
• Partner with leadership and program teams to align administrative support with organizational needs
• Support hiring, onboarding, and training of administrative staff
• Ensure compliance with agency policies, confidentiality standards, and operational requirements
• Contribute to agency-wide initiatives and strategic goals

Benefits

• Medical Dental and Vision coverage
• Employer contributions to the 403(b) plan
• Employer-paid Life and Disability insurance
• Flex Spending Accounts
• 12 Holidays
• Competitive Vacation Benefits
• Training and Professional Development
• Education Assistance
• Student Loan Repayment Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED