Administrative Support - Insurance Defense

State Farm • Concord, CA

223d • $53,523 - $72,000

About The Position

Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good! Grow Your Skills, Grow Your Potential. As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. In 2024, the Leadership Council on Legal Diversity named State Farm a Top Performer and Compass Award Winner. Additionally, Fortune named State Farm one of the World's Most Admired Companies. Our mission is to provide high quality legal services in a cost-effective manner and to act as strategic thinking partners for our client and customers. To succeed, we need self-starters who are agile, creative, collaborative, strategic, passionate, and communicative. Jeanette N. Little & Associates, insurance staff counsel for State Farm Insurance Companies, is seeking a Legal Administrative Support team member to join the Bay Area Claim Litigation office in Concord, California. While every day can provide different experiences and opportunities, a typical day involves providing administrative assistance to Law Department colleagues including attorneys and leadership in a fast-paced civil litigation environment. The office allows for collaborative environments with access to team members for support. This is an excellent entry level opportunity in a legal environment and provides diversity of work and the opportunity for career development. The position is classified as a hybrid role, meaning that the work arrangement calls for hours in the office and virtually. Everyone in a hybrid role is required to spend time in the office. Work arrangements could change over time based on business needs. Typical hours for the position are Monday-Friday, 8:30am - 5:00pm with flexibility for some adjustment.

Requirements

• Previous Experience required
• Office environment experience preferred, but not required
• Strong customer service background preferred, but not required
• Strong organizational skills, prioritizing, decision making, multitasking, time management, and initiative
• Strong written and oral communication skills (attention to detail, accuracy of data entry)
• Accurate typing skills
• Knowledge of legal and medical terminology, local and state rules regarding pleadings and pre-trial matters, deadlines, and filing requirements is a competitive advantage
• Experience with medical records collection through subpoenas and/or authorizations is a competitive advantage
• Technology/software experience required
• Working knowledge of Microsoft Office Suite
• Working knowledge of a Case Management system
• Working knowledge of a Document Storage system

Responsibilities

• Provide administrative support and assistance to Law Department colleagues, including rotation reception duties
• Reception area/phone responsibilities
• Processing mail
• New file intake
• Ordering/downloading records
• Other tasks as assigned

Benefits

• Potential starting salary range: $53,523.44 - $72,000.00
• Potential yearly incentive pay up to 9% of base salary
• Annual raise and bonus eligibility
• State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options
• 100% coverage for in-network preventative care
• Access to vision, dental, telemedicine, 24/7 mental health professionals
• Educational benefits like industry leading training programs, top-notch tuition assistance programs
• Fertility/IVF/adoption assistance, college coaching, national discount programs
• Generous time off policies including up to 20 days annually plus parental leave, paid holidays, celebration day, life leave, bereavement leave
• Matching Gift Program, Good Neighbor Grant Program, and Employee Assistance Fund
• 401(k) plan with company contributions of up to 7% of your salary

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities