Administrative Support (Call Center) - Staten Island Multispecialty - Full Time - Days - In Person - ONSITE

Mount Sinai Health System

8d•Onsite

About The Position

Administrative Support (Call Center) - Staten Island Multispecialty - Full Time - Days - In Person - ONSITE Performs secretarial and general office support involving word processing, typing, telephone reception, mail distribution and record and file maintenance. Typically services are provided for an assigned department, care center or nursing unit. Responsibilities Answers telephone, screens callers, relay messages and greets visitors. Opens, sorts and prioritizes mail. Picks up and delivers materials as required. Maintains records through filing, retrieval, retention, storage, coding, updating and destruction. Types routine correspondence, memos, reports, minutes and other documents from dictation or handwritten copy. Proofreads typed materials and makes corrections, as needed. May screen and schedule patient appointments, schedule referrals of special testing or doctors visits, and keep record of patient billing for submission. Makes travel, accommodation and/or transportation arrangements. Schedules and maintains calendar for meetings and/or appointments. Responds to inquiries for information according to established policies. Delete Item From List Gathers, assembles and categorizes data for general information purposes and special reports. May process check requests and expense reimbursements. Performs other related duties as necessary.

Requirements

HS/GED required; some college preferred
2 years? experience in a physician practice or hospital setting providing administrative support functions, with comfort level in patient interaction and having an understanding of maintaining patient confidentiality.
MS Office Suite: Intermediate
Other: Epic and IDX or other EHR

Responsibilities

Answers telephone, screens callers, relay messages and greets visitors.
Opens, sorts and prioritizes mail.
Picks up and delivers materials as required.
Maintains records through filing, retrieval, retention, storage, coding, updating and destruction.
Types routine correspondence, memos, reports, minutes and other documents from dictation or handwritten copy.
Proofreads typed materials and makes corrections, as needed.
May screen and schedule patient appointments, schedule referrals of special testing or doctors visits, and keep record of patient billing for submission.
Makes travel, accommodation and/or transportation arrangements.
Schedules and maintains calendar for meetings and/or appointments.
Responds to inquiries for information according to established policies.
Gathers, assembles and categorizes data for general information purposes and special reports.
May process check requests and expense reimbursements.
Performs other related duties as necessary.