Administrative Support Associate

City of Round Rock, TXRound Rock, TX
373d$39,520 - $45,781

About The Position

The Administrative Support Associate plays a crucial role in providing general administrative support to the department, helping to achieve operational goals and objectives. This position involves a variety of tasks including greeting visitors, managing communications, maintaining documents, and supporting meetings and events.

Requirements

  • High School diploma or equivalent.
  • Two years of clerical or administrative support experience.
  • Demonstrated knowledge of modern office software (e.g., Microsoft SharePoint, Teams, Word, Excel, Outlook).

Nice To Haves

  • College credit may be substituted for experience on a year per year basis.

Responsibilities

  • Greet internal and external visitors and manage phone/emails/web-based inquiries.
  • Collect, distribute, and send mail.
  • Scan and file documents; maintain documents and files.
  • Perform data entry and verify accuracy and completeness of data.
  • Facilitate the processing of documents for approval and submission.
  • Maintain, order, and organize supplies and materials.
  • Schedule and provide support for meetings, trainings, and events.
  • Maintain appropriate calendars and coordinate travel for the department.
  • Provide basic technical support and submit IT and Facility work tickets.
  • Draft letters, memos, forms, and presentations using appropriate software.
  • Compile and prepare a variety of reports.
  • Maintain content and update webpages for assigned area.

Benefits

  • Health Plan
  • Dental Plan
  • Vision Plan
  • Additional Supplemental Plans (optional)
  • Retirement Plan
  • Deferred Compensation Plans
  • Education Reimbursement Assistance
  • Clay Madsen Recreation Center Membership
  • Employee & Family Pool Pass (seasonal)
  • Round Rock Public Library Card
  • Medical and Dependent Day Care Reimbursement Account
  • Employee Assistance Program
  • Longevity Leave Benefits: Vacation, Sick, City Holidays
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