Administrative Support Associate - Duke Regional Hospital

Duke University•Durham, NC

29d•Onsite

About The Position

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Work Arrangement - Duke Regional Hospital - covering various units Occ Summary In support of a department or group of professionals, regularly required to resolve moderately complex (non-routine) administrative problems independently or with others. Problem resolution may include research. Tasks are typically diverse and advanced. Work Performed In addition to tasks outlined in the Administrative Clerk description, examples ofwork at this level may typically include some combination of the following: Independently prepare more complex documentation, reports, charts, graphs, and spreadsheets at designate intervals and as requested. Coordinate special projects. Research budget variance and follow up to resolve issues. Develop advanced presentation materials. Prioritize and resolve inquiries (phone, e-mail, in person). Schedule and maintain calendar of appointments, meetings and travel itineraries, and coordinate related arrangements. Act as a liaison between the department and external groups. Explain policy/procedures to other parties based on knowledge of the company and department guidelines. Collect,compile and analyze moderately complex data and information. Perform other related duties incidental to the work described herein.

Requirements

Creatively uses PC, word processing and other office tools.
Thorough knowledge of department policies, procedures, and goals.
High school education or equivalent.
Two years of administrative support experience of increasing variety and/or complexity

Responsibilities

Independently prepare more complex documentation, reports, charts, graphs, and spreadsheets at designate intervals and as requested.
Coordinate special projects.
Research budget variance and follow up to resolve issues.
Develop advanced presentation materials.
Prioritize and resolve inquiries (phone, e-mail, in person).
Schedule and maintain calendar of appointments, meetings and travel itineraries, and coordinate related arrangements.
Act as a liaison between the department and external groups.
Explain policy/procedures to other parties based on knowledge of the company and department guidelines.
Collect,compile and analyze moderately complex data and information.
Perform other related duties incidental to the work described herein.