Administrative Support Associate, Weekdays, Winston Campus
About The Position
Department: 60934 Wake Forest Baptist Medical Center - Lab: Support Services Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: 8:00-5:00- 1 hour lunch Pay Range $19.45 - $29.20 Position Highlights Full-Time, Days, 1st shift, 8:00-5:00 with 1-hour lunch Winston Salem Education/Experience/Certifications to Qualify: High school diploma or GED equivalent. Office or clerical experience preferred. How You’ll Impact Patient Care: Your responsibilities may include, but are not limited to: Answers telephone to take messages, redirect calls, or schedule appointments according to department/program/clinic procedures. Concerns are referred to direct supervisor. Receives patients, families, visitors, staff, etc. Copies, files, and maintains paper or electronic documents and records. Ensures files and records remain updated and are easily accessible. Sorts and distributes incoming mail, records, and other materials. Prepares outgoing mail (envelopes, packages, etc.). Responds to routine inquiries. Gathers necessary materials for direct supervisor's response in answering mail. Uses office equipment such as copier, printers, fax, etc. and computers for word processing, spreadsheet creation etc. Performs basic computer inputs and searches. Compiles reports from existing records. Assists in office management and organization procedures. Demonstrates cultural, societal and age-specific awareness. Realizes and responds appropriately to the cultural and societal diversity of patients, family members, visitors and staff. Performs other related duties incidental to the work described herein.
Requirements
- Excellent oral and written communication skills.
- Ability to work independently.
- Ability to prioritize responsibilities.
- Familiar with office equipment and procedures.
- Very good organizational and multi-tasking abilities.
- Computer experience with very good knowledge of Microsoft Office.
- Ability to maintain confidentiality.
- High school diploma or GED equivalent.
Nice To Haves
- Office or clerical experience preferred.
Responsibilities
- Answers telephone to take messages, redirect calls, or schedule appointments according to department/program/clinic procedures.
- Concerns are referred to direct supervisor.
- Receives patients, families, visitors, staff, etc.
- Copies, files, and maintains paper or electronic documents and records.
- Ensures files and records remain updated and are easily accessible.
- Sorts and distributes incoming mail, records, and other materials.
- Prepares outgoing mail (envelopes, packages, etc.).
- Responds to routine inquiries.
- Gathers necessary materials for direct supervisor's response in answering mail.
- Uses office equipment such as copier, printers, fax, etc. and computers for word processing, spreadsheet creation etc.
- Performs basic computer inputs and searches.
- Compiles reports from existing records.
- Assists in office management and organization procedures.
- Demonstrates cultural, societal and age-specific awareness.
- Realizes and responds appropriately to the cultural and societal diversity of patients, family members, visitors and staff.
- Performs other related duties incidental to the work described herein.
Benefits
- Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
- Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance
- Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
